Service Representative Customer
Resume:
San Antonio, Tx *****
****************@******.***
Desiree Monique Williams
Career Objectives
To obtain a customer service position within a company, where I can maximize my customer service experience, communication skills, and knowledge in a challenging environment that would be an advantage and benefit to the growth of my employer and myself.
EXPERIENCE
Ibex Global, New Braunfels — Customer Service Representative January,2019 - July,2020
● Inbound, Outbound, Chat and Email.
● Enrollments, Refunds, tracked orders, helped customers navigate the mobile app, or website.
● Made tickets and escalated calls to a higher department when necessary. Interactions, Austin — Customer Service Representative February,2018 - December,2018
● Inbound call center.
● Only one motive to make customers' lives easier.
● Navigate multiple screens to provide customers with the numbers they were seeking.
Valero, Austin — Customer Service Representative
March,2016 - September,2017
● Cashier, Money Orders
● Inventory, stock, and clean store.
All Clear ID, Austin - Customer Service Representative May,2015 - March,2016
● Inbound, Outbound, Email Credit Protection Union
● Provided the necessary help to clients, monitored, and protected credit, notified customers when there was suspicious activity on accounts. EDUCATION
Pima Medical Institute — Still Attending
02-06-2022 - May 2023, San Antonio, Tx
Medical Assistant, Medical Billing and Coding
Skills
Type 40 WPM. Computer skills: MS Word, MS Excel, MS Powerpoint MS Outlook, MS Access, Windows Office Management.
Contact this candidate