Customer Service Operator

Francisco Jimenez

**** **** ****** *** **, Bay Harbor Islands FL 33154 - 917-***-**** – ***********@*****.***

Summary of Qualifications

Excellent communication and presentation skills Skillful customer service experience

Able to learn and apply quickly and effectively Outstanding training and leadership skills

Hardworking, detail oriented, able to multi-task Fluent in both English & Spanish

Ability to supervise, manage & motivate work crews

Professional Experience

Montefiore Medical Center, Bronx, NY 2008-2022

EEG Technician

-Performed routine, portable and long term monitoring recordings as ordered by physicians.

-Prepare and secure electrodes on predetermined measured positions on patients head to

ensure interpretable results and check performance on the patients head to ensure

interpretable results and ensure performance, explain methods and procedure to the patient

and evaluate patients total condition throughout procedure.

-Maintained departmental records, reports and files as required.

-Maintained inventory, supplies and equipment

-Maintained established departmental policies and procedures, quality improvement, safety,

-Environmental and infectious control standards.

-Performed other related duties as assigned or requested.

N.Y. Epilepsy & Neurology 2006-2008

EEG Technician

-Performed routine and Ambulatory EEG studies as ordered by physician.

-Prepare and secure electrodes on predetermined measured positions on patients head to

ensure interpretable results and check performance on the patients head to ensure

interpretable results and ensure performance, explain methods and procedure to the patient

and evaluate patients total condition throughout procedure.

-Maintained departmental records, reports and files as required.

-Maintained inventory, supplies and equipment

-Maintained established departmental policies and procedures, quality improvement, safety,

-Environmental and infectious control standards.

-Performed other related duties as assigned or requested.

Alouco Press, Inc. 1993-2006

Printing, Diecut & Finishing Manager/Operator

-Managed all accounts and customer contact

-Purchased all materials pertaining to each individual project

-Handled all work schedules

-Purchased all material, paper, ink and press supplies

-Responsible for handling multiple projects simultaneously.

Education

John F. Kennedy High School

High School Diploma

Lehman College

Liberal Arts

References Upon Request

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