Richard Murkins
Stow, OH *****
****.***********@*****.***
Willing to relocate to: Houston, TX
Work Experience
Customer Service
Dynamic auto performance - Akron, OH
June 2020 to August 2022
I was the service manager
• Performed data entry for customer information, shipments and orders
• Set up client appointments
• Performed customer service surveys
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Managed client records
Service Manager
Rad Air - Akron, OH
May 2018 to June 2020
Service manager
Education
High school diploma
Buchtel High School - Akron, OH
September 1987 to June 1990
Skills
• Customer Service (10+ years)
• Sales (10+ years)
• Management (10+ years)
• Mechanical Knowledge (10+ years)
• Auto Service Management (10+ years)
• Automotive Diagnostics (5 years)
• Brake Repair (5 years)
Certifications and Licenses
Air Conditioning Certification
Present
Assessments
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.