Richard Murkins

Stow, OH *****

ads44q@r.postjobfree.com

234-***-****

Willing to relocate to: Houston, TX

Work Experience

Customer Service

Dynamic auto performance - Akron, OH

June 2020 to August 2022

I was the service manager

• Performed data entry for customer information, shipments and orders

• Set up client appointments

• Performed customer service surveys

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Managed client records

Service Manager

Rad Air - Akron, OH

May 2018 to June 2020

Service manager

Education

High school diploma

Buchtel High School - Akron, OH

September 1987 to June 1990

Skills

• Customer Service (10+ years)

• Sales (10+ years)

• Management (10+ years)

• Mechanical Knowledge (10+ years)

• Auto Service Management (10+ years)

• Automotive Diagnostics (5 years)

• Brake Repair (5 years)

Certifications and Licenses

Air Conditioning Certification

Present

Assessments

Customer focus & orientation — Proficient

September 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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