System Analyst
Resume:
Fataneh Mansouri
********@*****.***
Citizenship: US Citizen
Clearance: Active Public Trust
Availability: ASAP
Relevant Experience
Position
(Date)
Relevant Experience
Specific Experience
Months/ Years
May 2013-present
Systems Analyst at Northrop Grumman/Peraton/SSA
9 Years/5 Months
March 2008-July 2009
Project Analyst at Lockheed Martin/SSA
1 Years /2 Months
TOTAL:
10 Years/7Months
Summary
I have 10+ years of experience as a Systems Analyst in Waterfall and Agile Methodologies. I have extensive knowledge and experience processing all levels of SDLC including analysis, requirements, design, building, and testing software applications. I am proficient in requirements gathering, software validation and documenting validation scenarios in Application Lifecycle Management and Version One. I am a result driven, self-motivated and a team player.
I have experience working with new groups to analyze and improve processes in operations and deliver software solutions to increase efficiency. I manage the projects life cycle to implement new or enhanced functionality and successfully manage multiple project initiatives to refine critical processes from scope definition through project implementation.
I provided business analysis and testing support for SSA components and played a successful team player in focusing the needs of the customer counterparts. In many occasions, I received kudos from the customers and awards for the tremendous support I provided on analysis and validation. I demonstrated innovative critical thinking and ability to deliver solutions and artifacts in a timely manner with high level of quality wherein customer counterparts appreciated my work on many occasions.
Education/ Technical Trainings and Certifications/Awards
Education:
Master’s Degree in Management Computer Information System Strayer University 2007
Bachelor of Liberal Arts and Science Howard University 1997
Professional/Technical Trainings/Certifications:
Project Management Professional (PMP)
Professional Scrum Master Level I (PSM I)
SQL Program
Awards:
Bravo Award Northrop Grumman - 2018
Appreciation Award Northrop Grumman – 2014
Qualifications
Skills:
Attention to details, great customer service, excellent oral communication, problem solving, design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.
Requirement gathering /documentation, develop use cases and business rules
Develop user stories and acceptance test criteria. Support testing team with test plans, test cases, system testing, and user acceptance tests UAT.
Testing; QA/Software Testing; Customer Support; Documentations.
Experience with Waterfall and Agile Methodologies.
TOAD/SQL Data Analysis.
Develop forms using InfoPath.
Knowledge in BDD/TDD test procedure using Cucumber/ Framework integrated with Gherkins, Selenium, TestNG, and Junit tools.
Position
Company: PSI PAX -Northrop Grumman-Peraton/SSA
Position Title: Software System Analyst
Baltimore, Maryland
Date of Employment:
May 2013 – October 2022
Hours Per Week: 40
Duties and Responsibilities:
Applied analytical processes to planning, design, and implementation of new or improved software applications to meet the business requirements of the customers.
Provided technical guidance to, and work with, users on the formulation of requirements for a proposed application.
Conducted analyses and studies for defining data, workflow and relationships among systems components, databases and processes within project areas.
Developed instructions for inclusion in system user manuals and training material.
Provided technical support to team members in analyzing systems specifications to determine if business requirements represented correctly.
Provide technical analysis, requirements, or support for the development, testing, or validation of software applications within the System Development Lifecycle (SDLC) or Agile Lifecycle.
Analyzed system needs as it relates to customer/user experience, software design, user accessibility and quality assurance.
Implemented corrective action for systems deficiencies identified as the result of user contact, post-implementation review, and quality assurance studies.
Performed testing the web applications to ensure compliance with Section 508 and accessibility standards.
Developed Detailed Functional Requirements or Design Specifications, Business Process Documents (BPDs), meeting minutes, DIET or 508 test plans, and other project related documents.
Identified problems, determined accuracy and relevance of information, used sound judgment to generate and evaluate alternatives, and made recommendations.
Worked with clients to assess their needs, provided information or assistance, resolved their problems, or satisfied their expectations.
Use TOAD Data Point to access the databases, write and execute SQL code, and generate reports.
Preceding Position
Company: Lockheed Martin/SSA
Position Title: Business Analyst/Programmer
Baltimore, Maryland
Date of Employment:
March 2008 – July 2009
Hours Per Week: 40
Duties and Responsibilities:
Developed, altered, and maintained software systems in various stages of the SDLC models.
Analyzed, designed, developed, and evaluated the features and functionality of the new or existing software applications including testing new or upgraded versions of the software, identifying vulnerabilities, and providing feedback to the developers.
Worked with the clients or products to assess their needs, provide information or assistance, and resolved their problems to fulfill their expectations.
Conducted research and analysis related to the available products and services.
Performed planning, coordinating, or overseeing workgroups, projects or studies pertaining to management processes.
Performed as the project point of contact with the customer, expressed information to individuals or groups effectively, taking into account the audience and nature of the information, made clear and convincing oral presentations, listened to others, attended to nonverbal cues, and responded appropriately.
Developed functional and technical specifications and detailed functional requirements based on the defined systems scope and objectives.
Performed testing and validation to support the application.
Documented, compiled, verified, and tracked tests and validation results. Ensured that performance requirements are fulfilled, accurate, and reliable based on standards.
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