SKILLS

Strong communication

Interpersonal skills

Focused and detail-oriented

Highly organized

Initiating contact

Tactfully assertive

Attentive/ Observant

WORK EXPERIENCE

The Fracture NFTY Merch Houston, TX (remote)

Community/ Marketing Manager 5/2020- Present

Maintain correspondents and engagement on Discord and Twitter (social media)

Facilitate collaborations and sales push strategies

Host online member events and informational panels

Comcast

Customer Service Representative

Saint Paul, MN

Help customers with troubleshooting 5/2019- 10/2019

Make sure callers are fully satisfied

Sell new products or services customers don't have

U.S. Cryotherapy

Assistant General Manager Roseville, MN

Assist customers with treatments 1/2019- 3/2019

Train new hires

Find new customers and maintain existing customer base

Hertz

Counter Service Rep. Bloomington, MN

Fulfill rental reservations 5/2018- 11/2018

Assist customers with walk-ups

Maintain exceptional customer service throughout the entire process

Lakewood Group

Account Manager Bloomington, MN

Sell products from different campaigns 1/2018- 3/2018

Establish rapport with accounts

Edit and fix account in whatever way owner wished

Demonstrate excellent customer service

Mall Of America

Ride Operator Saint Paul, MN

Scan Ride Passes 8/2017- 12/2017

Demonstrate excellent customer service

Make sure all riders remain safe

Clear Security

Saint Paul, MN

Ambassador 4/2017- 6/2017

Sold Clear membership

Escorted customers through security

offered excellent customer service

Boston Day and Evening Summer Garden Boston, MA

Gardner 7/2016 – 8/2016

Connected with coworkers through professional workshops and leadership exercises

Built beds and planted flowers, vegetables and fruits

Learned lighting and coloring through technology workshops to create a night garden

Organized art pieces and flow of night garden event

Worked as a guide for museum exhibit

Cradock Woodworking Boston, MA

Carpenter/Demolition 8/2015- 10/2015

Demolished kitchens and other areas of houses for remodel

Performed basic carpentry in homes

Built cabinets, doors and door frames to place in homes

Community Music Center of Boston (Summers Only) Boston, MA

Camp Counselor 7/2012 – 8/2015

Supervised children ages 4 to 11 years old

Engaged in morning songs and went over the day’s schedule

Taught dance, how to use an instrument, visual art and singing

Took them to parks and participated in interactive activities

Ensured safety at all times

EDUCATION

Boston Day and Evening Academy Boston, MA

Class of 2017

AWARDS

Brimmer and May High School (BMH) Best Actor Award (2014)

BMH Best Supporting Actor (2014)

BMH Best Performance by a Male Dancer (2014)

ACTIVITIES

BMH Hairspray Musical (2014)

Acted as the character Seaweed

BMH Treasure Island Play (2014)

Acted as the character Long John Silver

BMH Beauty and the Beast (2013)

Acted as the character Gaston

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