Laurie Jacobson
Operations Manager
***************@*****.***
EXPERIENCE
Psychiatric Services - Madison, WI - Operations Manager April 1987 - October 2022
● Onboard professional staff (Doctors, Prescribers, and Therapists) by credentialing with third party payers, in addition to licensing and malpractice insurance validation
● Communicated with CMS to provide services through Medicare and Medicaid
● Directly trained and managed thirteen administrative assistants
● Oversaw client appointment scheduling and committee scheduling for committee assignments
● Managed supplies inventory and ordering to ensure adequate supplies were available at all times, including safety stock. Compare and match purchase orders with invoices (reconciliation and record keeping)
● Processed confidential patient records for release and request
● Drafted and implemented policy and procedure
● Obtained and scheduled all outside contractors, including but not limited to: Electricians, Painters, Snow Removal, Plumbers SKILLS
● Claims processing and accounts receivable
● Multi-line phone systems; Phone Screening
● Quality Assurance
● Word Processing
● Credentialing
● Project Coordination & Management
● Employee Onboarding; Professional & Support Staff
● Contract Review & Execution
EDUCATION
Madison College - Associates Degree
Graduation: May 1982