BHAGYESH DUTT
Vancouver, BC 604-***-**** ***********@*****.*** https://www.linkedin.com/in/bhagyesh-dutt OBJECTIVES
A dedicated, and self-motivated University graduate, with good teamwork skills, and having attention to detail. Looking forward to securing a challenging position in fast-paced environments, while making a major contribution to the organization.
EXPERIENCE
SELF CHECKOUT ATTENDANT/CASHIER Aug 2021 - Present WALMART, Burnaby, British Columbia
Educating customers on the correct and efficient use of self-service options, when applicable.
Observing the activities of a customer to determine when and if assistance is needed, processing cash, debit, credit, and check transactions using POS system
Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
Providing exceptional customer service, promptly process of cash transactions, and professionally managing all customer returns and disagreements/conflicts.
Accurately process 150+ daily customer transactions by conducting quality assurance, maintaining knowledge of current promotions, and implementing store policy.
Signing up customers for Walmart MasterCard
QUALITY SUPERVISOR July 2019 - February 2021
METIZFEB SOLUTIONS, Ahmedabad, India
Managing and implementing the quality assurance and control systems of a company to ensure the proper execution of products and customer satisfaction.
Quality, Dimension, Sheet Boundary Finishing, and Material Examiner of the final product as per customer requirement
Skills in internal and external communications including confidential correspondences aimed at creating favorable starting points with stakeholders.
Capabilities in maintaining effective relationships with statutory authorities for necessary sanctions / approvals
Knowledge of daily administrative activities, housekeeping, inventory control & maintenance for owned infrastructure.
Tracking, monitoring, and reporting data to support business development CONTENT MARKETER November 2018 - June 2019
AVAKASH ALGORITHM, Ahmedabad, India
Aided in AI-based software tool development for Digital Marketing for US based businesses.
Create an editorial calendar, delegate tasks, and ensure that deadlines are met.
Optimize content considering SEO and Google Analytics.
Analyse web traffic metrics.
Generate ideas to increase customer engagement.
Social Media Marketing and promotions.
TECHNICAL RECORD OFFICER August 2018- October 2018 FLYDOCS INTERNATIONAL PVT. LTD., Vadodara, India
Verification and approval of Maintenance carried out Documents on Qantas Airline -Aircraft including Boeing 737 and Boeing 787.
Scanning of Documentation in server and cross verifying of each task performed thoroughly. EDUCATION
Master of Business Administration (M.B.A) January 2021 – July 2022 University Canada West Vancouver, Canada
Aircraft Maintenance Engineering (A.M.E) July 2015 – July 2018 Indus University Gujarat, India
CERTIFICATION
Certified Digital Marketing Associate
VOLUNTEERING & EXTRA CURRICULAR
TEAM CO-ORDINATOR November 2018 - February 2021
ROBINHOOD ARMY, Ahmedabad, India
Volunteering in NGO named Robinhood Army as a team Co-Ordinator in Academy Classes conducted for Less fortunate and poor Children
JOY OF SHARING, Downtown Eastside, Vancouver April 2021- Present
Preparing Meal for Less fortunate and Homeless people SKILLS & COMPETENCIES
Interpersonal Skills
Business Development, General Administration, Reporting & Documentation, Liaising & Coordination, Written & verbal communication, Team Management, Hard working & Punctual & Quick Learner, Well organized and able to work under pressure, Different work environment adaptability Core Competencies
Agile Project Management, Data Analysis, Strategic Planning, Business Development Strategies, Financial Modeling
& Financial Statement Analysis, Account Management, Customer Relations, Collections, Payroll & Inventory Management, Staff Management & Leadership, Business Process Improvements, Contract Negotiation, Stakeholder Engagement
Skills
MS Office: Excel, Power BI, Access, Outlook, PowerPoint, Word REFERENCES
Available on request