Carol Andrews

Phoenix, AZ ***** • 602-***-**** • ads409@r.postjobfree.com

Professional Summary

Experienced probation officer looking to work again with young adult population in Christian and goal setting educational environment. My positive attitude and motivational style combined with calm demeanor will fit well with GCU's professional program of excellence. The skill sets and experiences acquired from various caseload assignments while employed by the Maricopa County Juvenile Court, (21 years) with the longest in Treatment Services Division, will be necessary and complimentary in the position of Code of Conduct Coordinator, especially or any related position where my skills and experience can be of service.

Skills

Interviewing expert

Supervising treatment center residents/probationers

Trained in defensive tactics

Juvenile court system familiarity

Substance abuse

Large caseload management

Juvenile rehabilitation expertise

Training and mentoring

Extensive experience in court report

writing

Proficient at Spanish conversational

speaking including legal terms and

reading/writing in Spanish; approx third

grade level.

Work History

Juvenile Probation Officer, 06/1990 to 06/2011

Maricopa County Juvenile Court – Phoenix, AZ

Developed safety plans and strategic interventions to address specific issues. Evaluated program effectiveness and obstacles to implementation by recommending changes to protocols in order to improve reach of services. Assessed mental health and physical state of young offenders. Conducted client needs assessments based on presented issues as well as social and restorative justice models of care.

Supervised a variety of caseloads within juvenile court system to address and support unique needs of these probationers and pending status offenders. Completed reports on behalf of court and associated legal entities. Conducted investigations into violations and other allegations. Gathered information from people in community, family members and agencies about conduct of probationers.

Suggested special community service rehabilitation programs to help further support offenders.

Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.

Observed residents for compliance and behavior issues, while in residential or treatment program as ordered by the court.

Wrote progress reports and testified under oath at court hearings. Evaluated people on probation to determine best course of rehabilitation. Monitored minors and gathered info on guardians and non-custodial family members. Compiled information from law enforcement and conducted interviews with youth offenders.

Oversaw administration of DNA indexing and drug and alcohol screenings for offenders. Maintained compliance with all legal statutes, policies, and procedures. Researched each case thoroughly to strengthen a helpful recommendation and subsequent success

Referred felony and misdemeanor offenders to necessary community resources. Supervised offenders closely to reduce risk to community. Psychiatric Technician, Part-time, 11/1993 to 02/1997 Banner Samaritan Thunderbird – Phoenix, AZ

Took and monitored vital signs, administered medications and managed patient behavior. Counseled and mentored clients on substance use and life choices. Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients. Charted on each patient daily.

Education

Bachelor of Science: International And Intercultural Communication, 05/1989 Arizona State University - Tempe, Az

Extracurricular Sports and Hobbies

I am an an outdoors enthusiast and I spent 22 years before kids training and competing in triathlons. My husband and I both loved training and traveling for competitions. We stopped competing when our two sons were born (18 and 20 yrs old now) but we still both train and love the trails especially. I am also now a trained silversmith (officially!) and I love making pieces that have scriptural messages such as 'Psalm 91' incorporated into the design. I love to design new works from drawings as I also like to draw and design spaces. Languages

Spanish

Professional Working

French

Elementary

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