Customer Service Receivable Accounts

SAMAR DPHREPAULEZZ

**** **** ******* **** ******** AZ

85132

310-***-****

*****.**@*****.***

OBJECTIVE

-Obtain a challenging career within an organization that will utilize my extensive

experience and provide an opportunity for advancement based on merit, performance

and ability

QUALIFICATIONS

-A detailed, persistent, problem solver with impeccable interpersonal and communication

Skills

-A progressive team-player competent in all phases of sales, customer service, promotions and management

WORK HISTORY

TESORO 02/2007 - 05/2021

BP/ ARCO Helios House

Site Operations Manager:

-Managed and maintained a LEED Certified “green” site/structure

-Research, advertising, and contract “green” vendors & clients through online services (internet, twitter, tumblr, instagram)

-Vendor liaison and point of contact

-Managed & maintained operations of a multi-million dollar site

-Supervised the “Green Team” to provide customer service & attendance for the site

-Managed & maintained site to pass all state, local & federal regulations and environmental testing

-Monitor all sales, profit margin, and expenses

-Maintained & managed all daily operational reports & multiple spreadsheets

-Hiring (Kronos) maintaining/ managing/ screening proper staff for operations

-Provided managerial customer service for all clients

-Liaison for strategic partners for promotions

Physicians Management Group (PMG) 01/1998 – 02/2007

Office Manager / Department Head:

-Provide customer service to over four hundred clients.

-Vendor liaison and point of contact

-Monitor sales, profits, and expenses

-Maintain customer database.

-Process all accounts payable and receivable accounts

-Appointment Setting; follow up calls; monitor service (accept service payments), travel arrangements & expense reports

-Hiring (maintaining, managing and screening)

EDUCATION: Berkshire Community College, Communications / Marketing

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