Manager, customer service and sales
Resume:
Betty Fugate
Looking for life's balance
Indianapolis, IN 46214
******@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant General Manager
Fazolli's Italian Restaurant - Indianapolis, IN
September 2021 to October 2022
Shift leader, assisted in deployment and schedules. Placed produce orders. Office administrator. Interview and helped in the training. Preformed all levels of manager duties when asked. Line prep and worked in all areas of restaurant.
Newk's Eatery Regional Sales Manager
Indy Eatery, LLC
January 2020 to March 2021
*Create a positive experience and quality service through detailed planning and follow up. Preform each essential duties in the restaurant while working with Corporate Sales Team, local General Manager to create promotions to drive business.
*Responsible for leading and managing in the restaurants, ensuring incoming staff complies with company policy and procedures. Assist with training of catering procedure. Overseeing food quality, developing menus as well as greeting and serving guest.
*Adhere to and enforce employee compliance with health and safety standards.
*Maintaining reports on performance, health and safety.
*Address customers needs, comments and complaints.
*Assisted in all areas in the restaurant.
Travel Specialist
AAA Hoosier travel - Indianapolis, IN
December 2018 to August 2019
Counsels and recommends preferred travel vendors to clients in all aspects of international/domestic travel planning, which includes but is not limited to airline ticketing, cruises, tours, hotel packages, rail tickets, car rentals, travel insurance, passport photos, international driving permits/inter America driving licenses
Flight Attendant
Republic Airlines - Indianapolis, IN
June 2005 to July 2018
Provide leadership and direction while making safety a priority to all Customers. • Work in a fast-paced, time-sensitive environment with constant face-to-face customer interaction. • Strong interpersonal skills, with ability to interact with clients
Education
Community college
High school diploma or GED
Skills
• Sales Management
• Account Management
• Business Development
• Catering
• Restaurant Experience
• Shift Management
• Recruiting
• Profit & Loss
• Restaurant Management
• Budgeting
• Pricing
• Event Planning
• Leadership
• Sales
• Teaching
• Management
Assessments
Supervisory skills: Motivating & assessing employees — Familiar July 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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