Loan Processor Data Entry
Resume:
PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
LASHONDA TAYLOR
■ New Caney, TX 77357 ■ 832-***-**** ■ ******.********@*****.*** ■ Ambitious with 25 years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Analytical Accounts Payable/Receivable with sensible money management and bookkeeping skills. Detailed executor of comprehensive audits, identifying discrepancies to maximize profits and promote business growth. Attentive supervisor of numerous vendor accounts with specificity and adherence to organizational regulations. Proficient in tracking payments, resolving billing issues and preparing account statements Superior knowledge of, Conventional, FHA, UDSA, VA, Non-Qualified Loan and Bond loans, Loan LQ and Clear Par. Proven ability to recommend process improvements that increase productivity and efficiency.
Skilled leader with strengths in staff training, continuous quality improvement, and banking compliance Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets.
• Financial document review
• Problem Resolution
• Inventory Audits
• Microsoft Office
• POS Systems and Ordering Platforms
• Customer Account Management
• Budgeting proficiency
• Finance
• Accounting ledger maintenance
• Accounting systems and controls
• General accounting
• Accounting remittances
• Codes reviewing
• Aging reports analysis
• Cash application
SR LOAN PROCESSOR 09/2020 to 06/2022
Key Mortgage, Houston, TX
Worked with processing team members to communicate errors and obtain missing information for current applications.
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Balanced risk against profitability to make optimal business decisions and guided junior team members in making similar critical decisions.
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Checked personal and team calculations to validate information and underwriting decisions.
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Evaluated performance of less experienced underwriters and helped improve overall work quality by implementing improvement plans.
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Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
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Reviewed team underwriting decisions to identify incorrect actions and reverse previous decisions when merited.
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Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
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LEAD TEAM PROCESSOR 05/2019 to 09/2020
Sourcepoint Inc., Houston, TX
• Resolved problems, improved operations and provided exceptional client support
• Solved conflicts and negotiated mutually beneficial agreements between parties Created production schedules to effectively fulfill production plans and meet process goals
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Promoted safe working practices to maintain compliance with established policies and procedures
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Increased customer satisfaction and grew business by maintaining close relationships with customers
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• Oversaw, coached and evaluated 15 employees
• Monitored daily and weekly key performance indicators to maintain on-track status
• Implemented policies and standard operating procedures for continuous improvement LOSS MITIGATION SPECIALIST 12/2018 to 06/2019
Shellpoint Mortgage, Houston, TX
Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
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• Provided reinstatement and payoff quotes to clients.
• Assessed clients' financial data to determine loan suitability. Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
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Remained updated with latest information related to mortgage products and services being offered.
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• Checked property valuations to assess foreclosure feasibility. Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
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SR. LOAN PROCESSOR 10/2014 to 04/2018
BPO Mortgage Service, Houston, TX
• Set up and completed loan submission packages
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
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Developed and maintained knowledge and complied with company policy and secondary market requirements pertaining to credit/security standards and regulatory
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• Prepare loan for submission to Underwriting and Closing Departments
• Produced and submitted completed loan packages to title and escrow professionals
• Conducted pre-funding and funding activities for over 30 monthly applications. Verified credit histories, personal references and employment backgrounds for each applicant.
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SR LOAN PROCESSOR 10/2012 to 05/2014
JPMorgan Chase, Houston, TX
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
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• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Evaluated approvals against established bank and government lending standards. Reviewed financial statements and contacted institutions and customers to clarify details.
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• Handled any conditions sent from underwriting departments. Upheld complete confidentiality of all submitted information according to release guidelines.
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EDUCATION
TEAM LEAD ACCOUNTING MANAGER 10/2003 to 02/2010
Litton Loan Servicing, Houston, TX
Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
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• Managed banking reconciliations and monthly balance sheet statements.
• Contributed to hiring, training and development of accounting teams. Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
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Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
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• Originated, reviewed, processed, closed and administered customer loan proposals.
• Examined customer loan applications for loan approvals and denials.
• Handled 50 calls per day to address customer inquiries and concerns High School Diploma
C.E. King High School - Houston, TX
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