Data Entry Customer Service
Resume:
Saundra Voss
Strong worth ethic
Las Vegas, NV **120
**********@*****.***
Work Experience
Customer Service Administrator
LeafFilter Gutter Protection - Las Vegas, NV
February 2022 to October 2022
Answer phones volume phones,Set appointments,take care of escalations, filing and other office duties upon time crunch.
• Assisted customers with a warm and professional attitude
• Processed customer transactions and orders
• Assisted customers with questions
• Interacted with customers through live chat
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Performed data entry for customer information
Club help agent
Diamond Resorts - Las Vegas, NV
April 2011 to May 2018
Served as a point of contact for members account information, update members account information,process point audits and adjustments if necessary, reservation request, research and resolve any questions or concerns raised by members,assist agents with any concerns pertaining to the member and managed all email boxes with assistance in full range of duties, analyzing reports, process documents alone with taking payment for monthly payments.
Education
High school or equivalent
Skills
• Help Desk
• Account Management
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