Customer service
Resume:
Beretta Johnson
Customer Service
Minneapolis, MN 55407
**************@*****.***
My background has always been in customer service. I am a people person,
I love working with people to solve problems, make them feel comfortable and at ease.
WORK EXPERIENCE
Survey Interviewer
ANIK INC (Contractor for Metro Transit)
Los Angeles CA 90014
April 2022-Present
-Ride Metro Transit Public transportation busses/rails
-Approach strangers to conduct surveys
-Interview passengers on their bus experience
-record passengers responses on a tablet/data entry
-map passengers demographics using google maps
-customer service
Property Finder
Cornerstone Property Solutions
Minneapolis/Twin Cities Area
August 2018-Present
-Locate distressed properties
-Customer service/price negotiations
-Set appointments
-research
-Data entry
-Negotiate
Appointment Setter
Easy Rest Adjustable Bed Company
West St. Paul
April 2019-May 2019
-Contact leads by phone
-Set appointments for Sales Representatives
-Customer Service
-Data entry
Janitorial Worker
B Clean Commercial Services, LLC
Burnsville, MN
January 2008-July 2014
-Cleaning commercial buildings
-Vacuuming
-Mopping
-Sanitizing
-Trash removal
Guest Relations Phone Specialist
Target Headquarters/Financial Services
Minneapolis, MN
October 2000-October 2001
-Answered calls
-Typing/data entry
-Customer service
-Problem resolution
-Product research
Model
Agency Models & Talent
Minneapolis, MN
July 1997-August 1999
-Commercial ad campaigns
-Photo shoots
-Runway
Receptionist
Rust Consulting
Minneapolis, MN
March 1999-July 1999
-Answered switchboard
-Directed calls
- Screened applicants for
employment
-Data entry, typing
EDUCATION
Minneapolis Community College
Minneapolis, MN
1991-1992
-General classes
National Education Center, Brown Institute
Minneapolis, MN
1988 to 1989
-Broadcasting/Journalism
Minnesota State University (Mankato)
Mankato, MN
1987-1988
-Broadcasting/Journalism
SKILLS
-Strong customer service background -Detail oriented and efficient
-Windows, word, excel, outlook
-Eager and willing to learn
-PCA Certificate
ADDITIONAL INFORMATION
I was a caregiver for my mother who had Dementia for 5 years so I have a gap in my work history.
Caregiving:
-Memory care
-Medication administration
-Bathing
-Cooking/Cleaning
-Feeding
-Assisting with personal hygiene
Contact this candidate