Beretta Johnson

Customer Service

Minneapolis, MN 55407

612-***-****

ads3hl@r.postjobfree.com

My background has always been in customer service. I am a people person,

I love working with people to solve problems, make them feel comfortable and at ease.

WORK EXPERIENCE

Survey Interviewer

ANIK INC (Contractor for Metro Transit)

Los Angeles CA 90014

April 2022-Present

-Ride Metro Transit Public transportation busses/rails

-Approach strangers to conduct surveys

-Interview passengers on their bus experience

-record passengers responses on a tablet/data entry

-map passengers demographics using google maps

-customer service

Property Finder

Cornerstone Property Solutions

Minneapolis/Twin Cities Area

August 2018-Present

-Locate distressed properties

-Customer service/price negotiations

-Set appointments

-research

-Data entry

-Negotiate

Appointment Setter

Easy Rest Adjustable Bed Company

West St. Paul

April 2019-May 2019

-Contact leads by phone

-Set appointments for Sales Representatives

-Customer Service

-Data entry

Janitorial Worker

B Clean Commercial Services, LLC

Burnsville, MN

January 2008-July 2014

-Cleaning commercial buildings

-Vacuuming

-Mopping

-Sanitizing

-Trash removal

Guest Relations Phone Specialist

Target Headquarters/Financial Services

Minneapolis, MN

October 2000-October 2001

-Answered calls

-Typing/data entry

-Customer service

-Problem resolution

-Product research

Model

Agency Models & Talent

Minneapolis, MN

July 1997-August 1999

-Commercial ad campaigns

-Photo shoots

-Runway

Receptionist

Rust Consulting

Minneapolis, MN

March 1999-July 1999

-Answered switchboard

-Directed calls

- Screened applicants for

employment

-Data entry, typing

EDUCATION

Minneapolis Community College

Minneapolis, MN

1991-1992

-General classes

National Education Center, Brown Institute

Minneapolis, MN

1988 to 1989

-Broadcasting/Journalism

Minnesota State University (Mankato)

Mankato, MN

1987-1988

-Broadcasting/Journalism

SKILLS

-Strong customer service background -Detail oriented and efficient

-Windows, word, excel, outlook

-Eager and willing to learn

-PCA Certificate

ADDITIONAL INFORMATION

I was a caregiver for my mother who had Dementia for 5 years so I have a gap in my work history.

Caregiving:

-Memory care

-Medication administration

-Bathing

-Cooking/Cleaning

-Feeding

-Assisting with personal hygiene

Contact this candidate