Sales Associate Customer Service

RUBAB KAMRAN

St. Catharines, ON L*T *V*

905-***-**** Email: ***********@*****.***

SUMMARY OF QUALIFICATIONS

● Completing course requirements towards Certified Human Resources Professional Designation

(CHRP).

● Customer service background with over 1 year working in the service sector in a variety of roles.

● Great knowledge in Word, Excel, and PowerPoint.

● Brief experience with Workday and HRIS.

EDUCATION

Niagara College, Niagara- on- the- lake, ON January, 2022- August, 2022 Human Resource Management

Relevant Courses;

- Training and Development - Compensation Administration

- Organizational Behaviour - Human Resource Systems and Metric

- Recruitment and Selection - Business Human Resource Management Brock University, St. Catharines, ON September, 2016- October, 2021 Bachelor of Arts

Social Sciences

Minor in Economics

Relevant Courses;

- Accounting - Marketing

- Economics - Management

- Organizational Behaviour Human Resource - Employment Law WORK HISTORY

City of Welland, Welland, Ontario

Human Resources Student

September, 2022 – Present

Part-time HR Admin Student

- Scanning and Storing employee files. - Turning new hire paperwork into fillable

- Sitting in interviews and scoring for interviews - Reference Checks

- Sorting resumes from job postings - Setting the interviews and rooms Bethesda, Thorold, Ontario

July, 2022 – September, 2022

Part-time HR Admin Student

- Scanning and Storing employee files. - Reference Checks

- Sitting in interviews and scoring for interviews - Read Policies

- Reviewed applicants from indeed - Coordinating onboarding paperwork Walmart Canada, St. Catharines, Ontario February, 2021 – February, 2022 September, 2018 – November, 2018

Cashier and Self- Checkout Attendant(flex)

● Role included scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Took responsibility for answering questions about merchandise, store policies, and ongoing promotions.

Norgen Biotek, St. Catharines, Ontario January 2021 June, 2020 - August, 2020

Manufacturing Technician (Full Time - Night Shift)

● Responsibilities included but not limited to labelling tubes, labelling boxes, Covid 19 and other kits assembly, Capping tubes filled with preservative, pipetting preservative in tubes, filling bags with tubes

Kognitive Marketing, Toronto, Ontario April 2017- September 2017 Field Sales Associate

● Learned the basics of marketing by pitching customers the Canadian Tire Gas Cards. CO-OPERATIVE EXPERIENCE

Martens Lingard LLP, St. Catharines, Ontario January, 2015 - June, 2015

● Made affidavits, organized documents, printed, copied, and scanned documents, as requested by senior staff.

● Experienced the court setting by the opportunity to sit in on court hearings.

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