Customer Service Pharmacy Technician
Resume:
Itzel Naranjo
Whittier, CA *****
***************@*****.***
Professional Summary
Certified pharmacy technician looking to apply for a pharmacy technician position willing to learn and gain experience. Recognized for ability to efficiently dispense and package prescriptions with utmost accuracy. Able to provide strong customer service skills and great knowledge of various types of prescription drugs.
Skills
Fluent in spanish speaking and writing
Detail oriented Compassionate
Problem solver
Education
November 2021
Northwest Long Beach Pharmacy Long Beach, CA
Pharmacy Tech Licensed
June 2016
High School Diploma
Work History
January 2022 - May 2022
Kaiser Mail Order Pharmacy Downey, CA
Provides in-person and telephone reception to patients in accordance with established service and telephone access standards
Receives new prescriptions or refills ensuring the correct entry/documentation of information required to process the order
Identifies prescriptions needing refill authorization and refers to providers
Verifies that prescription indicates drug name, strength, direction for use, quantity to be dispensed, any special instructions, and refill information
Alerts pharmacists when information is lacking and prescription requires further action and/or when information is noted in allergy and comment field in PIMS
Enters required prescription and/or patient information into pharmacy computer (Pharmacy Information Management System-PIMS) and/or types prescription label
Processes prescription refill authorization requests and enters responses from providers into PIMS.
October 2020 - December 2021
Walgreens South Gate CA
Greeting customers and dispensing the correct medication to the customers
Answering phones, solving health or information related questions and concerns
Typed prescriptions and dispensed them to the pharmacist for final review
Performed cash registers and helped with refills requests and entered new information to patient profiles
Also applied Covid vaccines to patients and Covid tested.
May 2020 - July 2020
Pharmacy Alliance Anaheim, CA
Performed repetitive, packaging, filled blister packaging, counting, pouring
Labeling products appropriately, including cautionary or auxiliary labels
Participates in the periodic inventory of the pharmacy
and remove out of date items from the inventory.
September 2017 - August 2018
Pharmacy clerk R.O.P, Norwalk CA
Placing product into a container, Affixing label(s) onto container, Packaging and repackaging.
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