Rooms Controller / Housekeeping room attendant
Resume:
Ronn Dexter C. Sioson
**888884
**********@*****.***
Objective
To find new heights in one’s work by accepting more challenges and responsibilities through the actual application of knowledge and experience. To contribute to the company’s growth and development, and to promote its mission vision.
Experience
2010 to the present
DIAMOND HOTEL PHILIPPINES
Roxas Boulevard corner Dr. J Quintos street, Ermita Manila - Rooms Controller / Room attendant
● Rooms Blockings
● Guest Satisfaction
● Monitoring Due Outs Rooms
● Coordinates with Front Desk and other Departments
● Comply with Diamond Hotel Philippines Policies and Procedures
● Perform other duties required by management
● To clean and sanitize the room with complete set-up during pandemic time 2020 to 2022 DIAMOND HOTEL PHILIPPINES
Roxas Boulevard corner Dr. J Quintos street, Ermita Manila - Front Desk Agent (Senior)
● Performs registration activities.
● Maintains the image of being the link between guests and the management.
● Prints arrival report.
● Distributes night reports to concerned departments.
● Performs showroom for inquiring guests in the absence of the Guest Service Officer.
● Posts guest charges to guest accounts and files necessary vouchers or receipts.
● Receives payments from guests during check-out and issues necessary documents or receipts.
● Receives payment from travel agencies.
● Balances account at the closure of each shift and prints transaction reports.
● Remits all foreign currencies and cheques to the General Cashier at the end of the shift.
● Reviews and prepares necessary documents for checking-out guests for the day.
● Monitors and checks if each guest has a sufficient deposit balance.
● Performs duties of reservation department, concierge section, and business center during the midnight shift.
2
2009 to 2010
LAS PALMAS HOTEL
1616 A. Mabini St, Malate Manila- Account Executive
● Selling of rooms based on needs of the clients
● Providing good rates to individual and company bookings
● Building a good relationships between clients
2008 to 2010
MANILA PAVILION HOTELS AND CASINOS - Front Desk Agent Maria Orosa St. Malate Manila
● Performs registration activities.
● Maintains the image of being the link between guests and the management. ● Prints arrival report.
● Distributes night reports to concerned departments.
● Performs showroom for inquiring guests in the absence of the Guest Service Officer. ● Posts guest charges to guest accounts and files necessary vouchers or receipts. ● Receives payments from guests during check-out and issues necessary documents or receipts.
● Receives payment from travel agencies.
● Balances account at the closure of each shift and prints transaction reports. ● Remits all foreign currencies and cheques to the General Cashier at the end of the shift.. ● Reviews and prepares necessary documents for checking-out guests for the day. ● Monitors and checks if each guest has a sufficient deposit balance.
● Performs duties of reservation department, concierge section, and business center during the midnight shift.
2007 to 2008
MANILA PAVILION HOTELS AND CASINOS - Bellman
Maria Orosa St. Malate Manila
● assisting guest with their luggage
● To deliver parcel and packages to their room
● To provide accurate directions were they want to go
● Assisting guest for hotel rental car or local taxi
● Information of flight details (international or local flight )
● Providing general information about the hotel and outlets Education
1999 to 2001
College Name, Location - University of Sto. Tomas
Espana, Manila
Bs. in Architecture ( undergraduate )
2001 to 2005
College Name, Location - Our Lady of Fatima University Malinta, Valenzuela
Bs. in Hotel and Restaurant Management ( Graduate ) Awards
Opera Training ( College of St. Benilde ) top 10
Hrm week ( OLFU ) Best in Beddings making contest ) Up-Selling program ( Diamond Hotel Philippines ) top 10 for 8 years 10 years in Service ( Diamond Hotel Philippines )
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