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Customer Service Pretoria

Location:
Dubai, United Arab Emirates
Salary:
AED 30 000 per month
Posted:
October 20, 2022

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Resume:

KARYKE VAN DER

WESTHUIZEN

Rustenburg, South Africa +27-82-688****, *********.**@*****.***

PROFESSIONAL SUMMARY

Resourceful and hardworking Registered Nurse improves patient outcomes with top-notch surgical support.

Learns surgeon preferences to prepare procedure rooms and audit supply inventory.

Well-qualified Scrub Sister handles routine procedures and medical emergencies with systematic and level-headed approach. Advocates for patients during complex procedures. Protects patients with stringent adherence to infection-control protocols and HIPAA regulations.

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking..

Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Willing to take on any task to support team and help business succeed. Offers strong leadership and management abilities.

SKILLS

Surgical support

Supply preparation

Instrument passing

Task prioritization

Reliability

Leadership

Ability to multitask

Patient advocacy

EXPERIENCE

Registered Sister Operating Theater

Life Healthcare Rustenburg, South Africa

February 2021 - Current

Multi -discipline Theatre including:

Orthopedics

Neurosurgery

Vascular

Urology

Plastic surgery

Oral and maxillofacial

Colorectal

Surgical oncology

Gynecology

Trauma

Supported surgical team, passing instruments, administering medication and aiding anesthetists with sedation.

Minimized contamination by enforcing infection and prevention controls along with strict safety regulations for every procedure.

Avoided unnecessary complications through patient advocacy, proper positioning and diligent review of condition and responses at regular intervals.

Optimized rooms for each procedure, following hospital practices and surgeon preferences.

Maintained continuity of care by completing accurate, comprehensive surgical documentation.

Helped patients feel comfortable, explaining procedures, verifying consent and alleviating concerns.

Protected patients with patient-centered care based on sound clinical judgment and continuous monitoring.

Delivered exceptional care to all patients while facilitating smooth communication between patients, surgical staff and families.

Kept environment sterile, following exact protocols for handling sterile supplies and instrumentation.

Offered knowledgeable, evidence-based health services in community-based locations.

Trained junior nurses and students in proper techniques.

Maximized unit efficiency, keeping supplies and records well-organized for expected needs.

Achieved optimal patient outcomes by carefully monitoring conditions and delivering comprehensive support.

Intervened and stabilized patients during emergencies with immediate first aid, CPR or advanced life support care.

Maintained accurate records and charted consistently in EHR system.

Led team of nurses to deliver care to patients in [Type] unit.

Unit Manager Multi Theatre

Life Healthcare Rustenburg, South Africa

March 2018 - January 2021

Controlled supply use through effective staff training and monitoring.

Facilitated communication and offered stability to each week by coordinating daily with internal teams and outside agencies.

Protected patients by enforcing strong safety measures, including correct use of restraints and preventive measures against access to hazardous chemicals.

Managed routine functions and special activities of nursing aides, medication nurse and other staff.

Reduced risks of potential medical errors and unsafe medications by regularly verifying labels and dates.

Implemented cost-savings measures to keep expenditures in line with annual budget.

Helped maintain infection-free environment and well-cared-for residents with routine checks on activities.

Oversaw quality and effective care for patients through strong decision-making, planning and delegating of care assignments.

Coordinated complete and timely documentation and family notifications with team-oriented approach.

Coordinated effective interdepartmental collaboration through open communication between medical staff.

Improved care delivery by monitoring performance and optimizing strategies.

Stayed at forefront of medical and technical advances, evaluating options and integrating useful solutions.

Protected patient data with secure records management system.

Directed, supervised and evaluated work activities of [Type] personnel.

Met coverage demands by establishing work schedules and assigning specific jobs.

Directed and conducted recruitment, hiring and training of personnel.

Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives.

Nursing Unit Manager

La Femme Rustenburg, South Africa

May 2015 - December 2017

Directed procurement, management and allocation of nursing unit supplies.

Reported on unit operations to senior management and helped develop corrective action plans.

Promoted quality assurance through regular personnel evaluations and chart audits.

Enforced evidence-based practice standards for protection of patients and staff.

Made sound judgments about unit operations based on departmental policies and best practices in nursing.

Led health care team in care delivery as direct supervisor of front-line nursing team.

Optimized patient care, procedures and resource utilization with proactive mindset.

Modeled successful strategies to nursing staff and mentored under-performing personnel.

Protected patient data with secure records management system.

Improved care delivery by monitoring performance and optimizing strategies.

Stayed at forefront of medical and technical advances, evaluating options and integrating useful solutions.

Directed, supervised and evaluated work activities of [Type] personnel.

Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives.

Directed and conducted recruitment, hiring and training of personnel.

Met coverage demands by establishing work schedules and assigning specific jobs.

Accomplished financial targets through sound administration of fiscal operations.

Registered Scrub Sister

La Femme Rustenburg, South Africa

January 2004 - April 2015

Used local, inhalation, or intravenous on patients.

Supported procedures by handling instruments and monitoring patients.

Intervened and stabilized patients during emergencies with immediate first aid, CPR or advanced life support care.

Achieved optimal patient outcomes by carefully monitoring conditions and delivering comprehensive support.

Prepared patients for appointments, completing intake processes and giving instructions.

Tracked patients during anesthesia and reported on conditions.

Administered medications to patients and monitored patients for reactions or side effects.

Trained junior nurses and students in proper techniques.

Delivered evidence-based, cost-effective care following facility policies.

Assisted with examinations, treatments and office procedures.

Scrub Nurse

La Femme Rustenburg, Southafrica

February 2001 - March 2004

Maximized unit efficiency, keeping supplies and records well-organized for expected needs.

Tracked patients during anesthesia and reported on conditions.

Controlled infection risks with proper wound care and aseptic techniques.

Achieved optimal patient outcomes by carefully monitoring conditions and delivering comprehensive support.

Administered medications to patients and monitored patients for reactions or side effects.

Maintained accurate records and charted consistently in EHR system.

Supported procedures by handling instruments and monitoring patients.

Delivered evidence-based, cost-effective care following facility policies.

Intervened and stabilized patients during emergencies with immediate first aid, CPR or advanced life support care.

EDUCATION

College Diploma Nursing Science and Midwifery. - Medical

S G Lourens Nursing College/University of Pretoria, Pretoria, South Africa

December 1999

General-Psychiatric,Community Nursing and Midwifery.

BLS Certification - Medical

Resusitation Council of Southern Africa, Johannesburg, South Africa

April 2022

Certification CSSD - Medical

SAFMED, Rustenburg, South Africa

July 2004

Certification Operating Room Skills - Medical

Netcare, Rustenburg, South Africa

June 2003

With Distinction

Medical

South African Nursing Counsil Annual Practising Certificate, Pretoria, South Africa

January 2022

Registered Nurse since 1999-2022

Current registration valid to 31-12-2022

Registration number 14127062



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