Data Entry Customer Service

CARA RADBOURNE

****.**********@*****.*** P: 816-***-**** 7600 Broken Tee Drive, Mission, TX 78572 Summary A multi talented business leader with strong creative qualities and an expert at meaningful human connection.

Demonstrates ambition and strives for quality and accuracy in all tasks. Skills

*Data Entry Microsoft Excel Salesforce *Customer service/support

*Microsoft Suite proficient *Brochure and newsletter formatting

*Social media content *Time management

*Photography *Design concept

* Adobe Photoshop Lightroom *Self-motivated professional

*Quickbooks Payroll *Creative and artistic

*Proactive approach to problem solving *Sales strategies

*Calm under pressure *Packaging and shipping

Experience Senture McAllen, TX Work-From-Home back-office processing of pandemic Claims Specialist unemployment claims.

09/2021– 03/2022

Senture McAllen, TX

Customer Service Rep *Ohio pandemic unemployment inbound customer care 06/2020 – 09/2021 call support; work-from-home.

Design Revolution Kansas City, MO Republic of China Co-owner & Creative Director *Led creative team meetings to share ideas and bring 04/2014 – 04/2020 plans to fruition

*Researched product trends, and developed new products for the upcoming season

*Protected company reputation and built loyal client base by resolving problems in a time efficient manner and developing ways to reward loyal customers

*Monitored inventory for required supplies and made lists for products that needed longer ordering lead time

*Provided onsite training for warehousing and shipping department

*Provided effective demonstrations of videos so that customers understood how to use each product

*Scheduled and photographed baby and child models for images for advertising purposes

*Trade Show merchandising and interacting with potential buyers in an enthusiastic manner to promote sales

*Planned daily social media marketing

*Office accounting/Quickbooks payroll

*Mentored new photographers in photographing babies/ children

Show & Tell Photos Edmonton, AB

Canada/Kansas City, MO *Photographed babies, toddlers & families, but work also Photographer/Office Manager extended somewhat to sports events, weddings and 08/2008 – 12/2019 school portraits

*Collaborated with clients to guarantee satisfaction with advertisements

*Explained price and package details to customers

*Managed daily social media

*Managed a team of staff photographers, photo assistants and retouchers

*Assisted imaging team members with product styling, prep and post production

*Boosted revenue, developed marketing strategies,

solicited clients and closed sales

*Monitored studio for adequate quantities of supplies

*Able to provide fast out-of-the-box thinking to produce quality images

*Mentored new photographers in the field

Various Companies Canada

Secretary/Receptionist/Bookkeeper

01/1982 – 11/1994

Education and Training New York Institute of Photography Online Course

Education in Photography

N.A.I.T. Business College Canada

1 year studying Business

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