Nicolette Williams

**** * **** ** *** **

Cleves, OH 45002

Mobile - 513-***-****

ads334@r.postjobfree.com

Work Experience:

Ardor – Amazon Delivery Service

Delivery Associate

**** ***** **

Cincinnati, OH 45204

937-***-****

June 2022 - Present

-Drive cargo van to pick up prepacked loads from warehouse

-Deliver over 300 packages in a timely manner to customers

-Remain extremely organized

-Follow customer’s delivery directions

-Follow all road laws and drive cautiously

-Scan packages at each stop to verify accuracy and follow itinerary

-Return any returned packages back to warehouse

Relentless Recovery Repossessions

Recovery Agent

6765 E Miami River Rd

Cleves, OH 45002

216-***-****

April 2022- June 2022

-Drive company vehicle with four scanners to pick up license plates and their geographical location

-Any vehicles that show they are due to be repossessed, gain permission to tow and call company tow truck

-Be vigilant and aware of surroundings

-Grid every street to gather intel for future repossessions

Anthem

Claims Processor – Work from Home

220 Virginia Ave

Indianapolis, IN 46204

317-***-****

October 2021- April 2022

-Receive daily assignment and accurately process through system

-Correct any mistakes when previously entered into system

-Attend weekly meetings

-Continued training to work towards promotions

Hardrock Casino Cincinnati

Cage Cashier

1000 Broadway St

Cincinnati, OH 45202

513-***-****

July 2021-October 2021

-Maintain a balanced drawer throughout shift containing large dollar amounts

-Calculate totals for customers chips and payout cash for chips collected

-Make exchanges with vault when necessary

-Complete transactions accurately

-Sign customers up for poker games

-Continuously count extremely large dollar amounts back to customers

TriHealth

Central Scheduling Access Associate

4600 Wesley Ave

Cincinnati, OH 45212

513-***-****

December 2019 – April 2020

-Received in-bound phone calls in a fast paced call center environment

-Placed out-bound calls to patients notifying them of pre-op instructions, time of appointment, and location of facility

-Scheduled all of TriHealth’s outpatient surgeries and appointments, i.e. Mammograms, biopsies, vasectomies, colonoscopies, etc.

-Requested new prescriptions from medical doctor for the correct appointment; check for medical error

-Attend bi-weekly meetings to gather information and the best ways to help patients

-Manage a switchboard phone and successfully transfer members to the correct locations, physicians, departments

Humana Pharmacy

Registered Pharmacy Technician

111 Merchant St

Cincinnati, OH 45246

800-***-****

July 2018-September 2019

-Received in-bound phone calls in a fast paced call center setting.

-Placed outbound calls notifying members of medications not on their insurance drug formulary.

-Placed refills and sent return labels for qualifying orders

-Requested mail order and vacation overrides in order for members to pick up emergency local fills and/or receive a 90 day supply in advance if going on vacation

-Manage a switchboard phone and successfully transfer members to the correct departments in order to receive the best assistance in a quick and timely manner

-Attend weekly group meetings and brainstorm ways to better assist Humana Pharmacy members

Western Hills Retirement Village

Restorative STNA

6210 Cleves Warsaw Pike

Cincinnati, Oh 45233

513-***-****

December 2017 - March 2018

- Daily Ambulation and ROM exercises

- Daily, Monthly, Quarterly charting on each resident

- State Test Nurse Aide responsibilities

Walgreens - Pharmacy Technician

3084 W Galbraith Rd

Cincinnati, OH 45239

March 2016 - February 2017

- fill prescription and label bottles

- sell presctiption to customer and offer a consult with Pharmacist

- Bill insurance, request prior authorizations and perhaps generic alternatives from Medical Doctor

- continued computer training

Queen City Elder Care - STNA Home Health

2692 Madison Rd, Suite N1-325

Cincinnati, OH 45208

June 2014 - Present

- assist client with all activities of daily living

- transportation to appointments

- prepare meals

- assist with all hygiene

- light housekeeping

Education

Thomas More College

333 Thomas More Pkwy

Crestview Hills, KY 41071

2011-2012

McAuley High School

6000 Oakwood Ave

Cincinnati, 45224

2007-2011

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