SHAWANNA WILLIAMS
Bronx, NY ***** 917-***-**** ******************@*****.***
PROFILE SUMMARY
Goal-oriented and dependable with a few years of exceptional experience in providing excellent customer services to a multicultural populace. Recognized as an individual who can go the extra mile to resolve the problems of clients and coworkers. Record of following employer’s policies and procedures perfectly. Highly customer service-oriented with exceptional interpersonal skills and a sincere passion for attaining the organization's long-term goals. Recognized for working efficiently as a team member.
EXPERIENCE
NYC Parks Seasonal Maintenance Bronx, NY 2022 – Present
Perform exterior maintenance duties throughout several parks, playgrounds, and pools
Sweep and rake leaves, clear debris from grounds, and gather and dispose of refuse according to the schedule
Ensure all Parks’ policies and procedures are followed daily to always guarantee safety
Report to supervisor any graffiti found on park premises
Remove graffiti from a variety of surfaces, using chemical and organic solvents
Service, clean and supply restrooms, locker rooms, and comfort stations as needed
Mix water, detergents, or acids in containers to prepare cleaning solutions according to specifications
Notify managers concerning the need for major repairs or additions to building operation systems
Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
Wildcat Corporation Maintenance Bronx, NY 2021 – 2022
Managed ground-keeping duties, such as snow shoveling in winder and leaf racking in the fall.
Collaborated with other maintenance workers to determine the best course of action for required tasks.
Processed and responded to maintenance requests and escalated specialized requests to electrical, plumbing, and HVAC technicians.
Kept lounges, elevators, stairwells, lavatories, laundry facilities, communal areas, and waste disposal areas clean and organized.
Amazon Fulfillment Associate Staten Island, NY 2021 – 2021
Provided hardware software, systems, networks, printers, and scanners software support.
Monitored and maintained computer systems and networks.
Responded promptly to service issues and requests.
Maintenance Worker NYC Parks & Recreation Queens, NY 2015 – 2019
Encouraged and ensured safety of the patients participating in recreational activities.
Use different hand tools such as wrenches, pliers, drills, rakes, shovels, wheel barrels, etc.
Do landscape maintenance during summer and snow removal during the winter period.
Operated grounds equipment to maintain course fairways, greens, and bunkers
Child Care Provider Human Resource Administration Bronx, NY 2016 – 2016
Provide a safe, clean, nurturing environment for children
Prepare healthy and nutritious dinner and snacks
Maintain professional, yet warm, relationship with families
Provide basic recreational and educational activities; assist children with homework
Home Health Aide Allen Health Care Services Bronx, NY 2013 – 2015
Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
Assisted patients by providing personal services, such as bathing, dressing, and grooming.
Helped patients care for themselves by teaching use of a cane or walker, special utensils to eat, special techniques, and equipment for personal hygiene.
EDUCATION & TRAINING
Benjamin Cordoza High School – High School Diploma
Empire Beauty School - Cosmetology Certification