SHAWANNA WILLIAMS

Bronx, NY ***** 917-***-**** ads32v@r.postjobfree.com

PROFILE SUMMARY

Goal-oriented and dependable with a few years of exceptional experience in providing excellent customer services to a multicultural populace. Recognized as an individual who can go the extra mile to resolve the problems of clients and coworkers. Record of following employer’s policies and procedures perfectly. Highly customer service-oriented with exceptional interpersonal skills and a sincere passion for attaining the organization's long-term goals. Recognized for working efficiently as a team member.

EXPERIENCE

NYC Parks Seasonal Maintenance Bronx, NY 2022 – Present

Perform exterior maintenance duties throughout several parks, playgrounds, and pools

Sweep and rake leaves, clear debris from grounds, and gather and dispose of refuse according to the schedule

Ensure all Parks’ policies and procedures are followed daily to always guarantee safety

Report to supervisor any graffiti found on park premises

Remove graffiti from a variety of surfaces, using chemical and organic solvents

Service, clean and supply restrooms, locker rooms, and comfort stations as needed

Mix water, detergents, or acids in containers to prepare cleaning solutions according to specifications

Notify managers concerning the need for major repairs or additions to building operation systems

Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices

Wildcat Corporation Maintenance Bronx, NY 2021 – 2022

Managed ground-keeping duties, such as snow shoveling in winder and leaf racking in the fall.

Collaborated with other maintenance workers to determine the best course of action for required tasks.

Processed and responded to maintenance requests and escalated specialized requests to electrical, plumbing, and HVAC technicians.

Kept lounges, elevators, stairwells, lavatories, laundry facilities, communal areas, and waste disposal areas clean and organized.

Amazon Fulfillment Associate Staten Island, NY 2021 – 2021

Provided hardware software, systems, networks, printers, and scanners software support.

Monitored and maintained computer systems and networks.

Responded promptly to service issues and requests.

Maintenance Worker NYC Parks & Recreation Queens, NY 2015 – 2019

Encouraged and ensured safety of the patients participating in recreational activities.

Use different hand tools such as wrenches, pliers, drills, rakes, shovels, wheel barrels, etc.

Do landscape maintenance during summer and snow removal during the winter period.

Operated grounds equipment to maintain course fairways, greens, and bunkers

Child Care Provider Human Resource Administration Bronx, NY 2016 – 2016

Provide a safe, clean, nurturing environment for children

Prepare healthy and nutritious dinner and snacks

Maintain professional, yet warm, relationship with families

Provide basic recreational and educational activities; assist children with homework

Home Health Aide Allen Health Care Services Bronx, NY 2013 – 2015

Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.

Assisted patients by providing personal services, such as bathing, dressing, and grooming.

Helped patients care for themselves by teaching use of a cane or walker, special utensils to eat, special techniques, and equipment for personal hygiene.

EDUCATION & TRAINING

Benjamin Cordoza High School – High School Diploma

Empire Beauty School - Cosmetology Certification

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