Customer Service Representative

Regina Wilson

**** ********* * Fort Worth, TX ***07 * 817-***-**** * ***********@*****.***

Career objective: Seeking a career utilizing my abilities and skills to be productive as a Customer Service Representative.

Other Skills & Achievements Contract Work 2013-14

● Typing/35WPM Medical Record retrieving

File Clerk

● Multi-line Phone Systems Retail Cashier

● Microsoft Office 07

● Microsoft Excel

● Filing (Alpha/Numerical)

● Internet Search Engine

● 10 Key/10500 KPH

● Peripheral devices (Scanners,

Copier, Fax)

Qualifications: Strong customer service skills. Ability to learn and empower information toward a given task. Effectively promoting and selling skills as well as the ability to work independently in a team environment. Extensive experience allows for high quality of work productivity and performance.

Experience

Hollingsworth Logistics 10/02/2018-Present

Order Filler/Expedite

Receive and distributing parts from the web-site, expediting them to the appropriate locations. Build kits for airplanes and material handling. SAP system; Customer Service. Jet Health/Klarus Home Care 10/20/17-07/13/18

Receptionist/Admin

Handle customer service inquiries and problems via multi-phone lines and internet. Knowledge of Kinnser system software and other administration duties. Brookdale Senior Living

Concierge 09/01/15-10/06/17

Assist residents in various ways to enhance their living experience. Light computer, multi- phone line and checking building security. Reserving dinner orders, delivering personal information and other administrative duties.

Promptime Healthcare 02/13/12-11/04/16

CNA/Caregiver

Provide care for clients. Administer medication and check vital signs. Prepare nutritional meals according to guidelines. Light housekeeping and assisting with doctor visits. Advantage Sales Marketing Fort Worth, TX 11/01/08-02/04/12 Event Specialist

Provide customer service by interacting and engaging potential customers during presentations. Effectively promote each product at scheduled events. Responsible for setting up display at each specified location.

Dealer Products Arlington, TX 02/05/01-08/15/08

Customer Service/Sales Representative

Accountable for selling and meeting a specified weekly quota. Responsible for completing the transaction of purchase orders when customer wants to purchase specified product. Effectively provide customer service when handling transactions with customers. Education

Arlington Heights High School

Excel High School/Diploma

Alpha Career Institute/Nurses Assistant Certification 2011 References upon request

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