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Customer Service Data Entry

Location:
Orlando, FL
Posted:
October 20, 2022

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Resume:

Pecolia Plunkett

Orlando, FL

*************@*****.***

+1-386-***-****

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Warehouse packer

AFIMAC - Jackson, TN

November 2020 to Present

My responsibilities includes but not limit packing pringles into boxes on the assembly line, loading the tables, and stacking the boxes on the pallets. I would also perform quality inspections on numerous boxes to ensure the best quality is being provided to our customers. Warehouse Associate

Tifton Aluminum Extrusions - Tifton, GA

January 2020 to September 2020

I was responsible for stacking customers orders and preparing them for shipping. My responsibilities also included but did not limit stretching and molding the medals per customers orders. Packer/Sorter

Delta - Tifton, GA

February 2019 to January 2020

I was responsible for packing boxes for outbound and sorting through materials for a various of different lines in warehouse. In addition, I was the order puller for the front of the warehouse. My responsibilities included but did not limit using pallet jack to retrieve pallets from warehouse containing multiple customers orders. I would then fill the lines with the material for each customer order to be filled. RGIS Inventory auditor

RGIS - Augusta, GA

September 2018 to December 2018

Multiscan tags

Auto scan tags

in a variety of stores like rainbows, Hollister,Family Dollar, West Marine. Traveling to different cities

• Cooler/Freezer experience

• Electric riding pallet jack

Retail

Goodwill - Aiken, SC

June 2014 to August 2015

Unload Donations

● Maintain store's cleanliness

● Attended work sermons

● Stock merchandise

● Helped Customers with questions

Sonic

11/2015

● Correctly received orders, processed payments and responded appropriately to guest concerns.

● Promptly reported complaints to a member of the management team.

● Recorded customer orders and repeated them back in a clear, understandable manner.

● Took necessary steps to meet customer needs and effectively resolve food or service issues.

● Communicated clearly and positively with co-workers and management.

● Resolved guest complaints promptly and professionally.

● Cut and chopped food items and cooked on a grill or in fryers. Macy’s

Flex associate

● Help unload trucks

● Sort Merchandise

● Stock Merchandise

● Cashier

● Markdown Prices

Education

None

AugustA technical College Adult ed - Augusta, GA

February 2019 to Present

Skills

• CUSTOMER SERVICE (1 year)

• DETAIL ORIENTED (Less than 1 year)

• RECEPTIONIST (Less than 1 year)

• RETAIL SALES (Less than 1 year)

• Plan-o gram merchandising (1 year)

• Planograms

• Warehouse Experience

• Pallet Jack

• Order Picking

• Packaging

• Shipping & Receiving

• Load & Unload

• RF Scanner

Assessments

Warehouse Associate — Proficient

October 2019

Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient

Memorization & Recall Skills — Familiar

April 2019

Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.

Full results: Familiar

Retail Skills: Shelf Stocking — Highly Proficient

October 2019

Receiving and storing merchandise or product.

Full results: Highly Proficient

Data Entry — Proficient

October 2019

Entering data quickly and accurately

Full results: Proficient

Customer Service — Proficient

February 2020

Identifying and resolving common customer issues

Full results: Proficient

Call Center Customer Service — Proficient

February 2020

Applying customer service skills in a call center setting. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

● Advanced problem- solving

● Cleanliness

● Excellent Communication

● Great Customer Service

● Detail oriented

● Flexible

● Integrity

● Multitasker

● Resilience

● Teamworker



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