Computer Technician Assistant Manager

William Mwepu

*** ******** ******, **********, ******* 05401

802-***-****

************@*****.***

Status: legally eligible to work in US

Career Objective: IT Systems Manager

Skills: Cisco Systems Networking, Lunix, Ubuntu, iOS, Microsoft Office Suite, Windows XP, 7,8, 10, Web Programming (Website X5 Professional, Square-space (www.designersciclevt.com), System Security Webroot Endpoint Protection, Kaspersky Endpoint Security, AVG, Norton, Avast.

Education

2007 Technical University of Kinshasa, B.S. Computer Science: Network and Computer system administrator. 5-year program.

2018 Higher Institute of Kinshasa, (Bachelor degree) Administration and Human resource Management

Experience

2019-2020 IT Manager, Senate, Democratic Republic of Congo, Kinshasa

-Managed team of 11 IT professionals

-Responsible for all aspects of the network of more than 300 computers, (desk top and laptop) for senators and staff

-Responsible for system maintenance and the implementation of new technology, including

phones

-Fixed IT infrastructure after virus attack and implemented security protocols that thwarted

subsequent attacks

2014-2019 Administrator of New Technology, Ministry of Justice, Democratic Republic of Congo,

Kinshasa

This ministry was responsible for the national system of courts, prisons, and prosecution

-Managed 21 IT professionals and technicians serving 260 department computers

-Responsible for hardware and software installation, maintenance, and security

-Responsible for Cisco Systems Network, routers, and switches

-3 year project developing extensive Access Database used to document human and economic

damage suffered by Congo because of Ugandan and Rwanda invasion of Congo. Gave training

at the International Court in The Hague based on this database.

2011-2014 Senior Assistant Manager, Foreign Ministry, Democratic Republic of Congo, Kinshasa

-Responsible for new computer installation;-Software updates and maintenances (Microsoft Windows and Mac os); -Maintaining network, firewall and security protocols, -Maintenance of phone systems

2021-22 Computer Technician, Resource, Williston, Vermont

-Repaired and restored donated computers and phones for resale

2022- Helpdesk services, South Burlington Library, in-person and online, especially to the French speaking community from many States in the US, such as Boston, Florida …

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