Medical Assistant Phlebotomist

Macdala M Louis

Cell phone: 857-***-**** Email address: *******@*****.***

Qualifications Summary:

•CPR certified, AAMA certified

•25 years as a certified phlebotomy technician

•28 years working in medical field.

•Skillful and precise in performing venipunctures and capillary punctures

•Phlebotomy knowledge, HIPAA compliance, sharp critical thinker

• Lab testing and reporting, possess excellent patient-relations skills

•Dependable, hardworking, collecting, CLIA & OSHA compliance

•Preparing and storing blood samples; and verifying medical records

•Known for having a gentle touch and the ability to alleviate patient anxieties

•2 year as a Mental Health Specialist.

Professional Experience:

12/2021 to 09/2122 Compunnel HealthCare Harvard Vanguar, Boston MA

Phlebotomist / Lab tech-Assistance

• Ensure superior customer exprience by addressing patients concerns,demonstring empathyand resolving problems.

•Processed specimens for outpatient and administered lab test.

•Explained lab test to patients to reduce anxieties and increase patients cooraperation.

• Patient Care - Collect blood, and others laboratory speciments,process the specimens,prepare them lab test.

• Perform STAT back office testing which include; urine dips,pregnecy,strep,covid test, fingerstick -PT- INR creat STAT.

12/2011 to 09/2021 Joslin Diabetic Center, Boston MA

Phlebotomist / Joslin Care Coordinator:

•Senior Phlebotomist and cross-trained as a Joslin Care Coordinator.

•Piloted new BD Ultra button Safety vacutainer for supervisor and provided feedback

• Taught BD vacutainer use to all JCC staff and remediated

•Primary Beetham Eye instructor for fellows and remediation, train new hires in phlebotomy

•Successfully remediated one unsafe JCC with phlebotomy skills and one JCC in need of better skills

• Assisted Lab Director and Clinical Supervisor to prepare for DPH Lab certification and offered advice.

•Experience in drawing pediatric patients with complied with OSHA/HIPAA regulations

06/2008 to 03/2010 Dana Farber Cancer INS, Boston MA

Phlebotomist / Medical Assistance:

•Worked in a busy Clinical Lab. Performed 80+ (difficult stick) Vein- punctures daily.

•Took vitals, collected specimens and charted patient information in computer

•Requisition office supplies if necessary

•Constant collaboration with the main lab, regarding blood-work, lab tests and test results.

•Daily interaction with Doctors, Oncologists, nurses, regarding patient care and treatment and calibrate machines, stocked rooms and equipment.

03/2007 to 01/2010 McLean Hospital Southeast, Brockton MA

Phlebotomist / Mental Health Special:

•Observing patient condition, organizing recreational activities and restraining violent patients

•Admitting and discharging patients and helping them with personal care.

•The ability to interact with mental ill patients and supportive attitude, teamwork, patience and communication abilities.

•Processed Send out testing to reference labs and preformed POC HCG testing and urinalysis testing.

•Morning rounds for AM blood draws on inpatients service phlebotomy at two locations, diagnostic and therapeutic laboratory procedures.

09/2003 to 11/2010 VA Hospital, Jamaica Plain MA

Phlebotomist / Medical Assistant:

•Laboratory procedures including maintaining the cleanness of patient service center

•Participate in the function of central processing and conduct computer operations relevant to patient analysis.

•Provide care appropriate to the age of patients which included performing blood collections on neonates.

•Specimen receiving area of the laboratory

Education

2002-2003 VA-Allied-HealthTraining:Medical Assistance/Phlebotomist, W.Roxbury, MA

2002-2004 Roxbury Community College: Major Nursing, Roxbury, MA

2003 Registered: Phlebotomy Technician\ American Medical Technologists

Accomplishments

•Level-headed phlebomist who remains calm and effective in extremely difficult and stressful situations. Strong beliief in importanceof companionship and support patient care.

•A professional phlebotomist with over 25 years of experience working in stressful and high patient volume settings.

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