Loan Processor Customer Service

CONTACT

INFORMATION LAUREEN E. GREEN

PHONE: 602-***-****

EMAIL: **************@*****.***

Phoenix, Arizona

PROFILE

•Ability to process and close all aspects of

mortgage loans. FHA, VA, USDA, and

Conventional.

• Goal-oriented individual with a strong work

ethic and banking capabilities.

• Organized, highly motivated, and detail-directed problem solver.

• Ability to review required documentation

needed and calculate income and qualifying ratios

for all mortgage loans.

• Proven ability to work in unison with staff,

vendors, and management

WORK HISTORY

EXPERIENCE

Precise Mortgage Processing—Phoenix, AZ 85020

2019-Current---Senior Loan Processor

Processed all aspects of loans: FHA, VA, USDA, and Conventional

Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork. Ordered appraisals, income, asset verifications, and title work.

Acted as the primary contact between our clients and our company and scheduled and conduct meetings to discuss any follow-up issues or items that need to be addressed

Check all loan package documents for complete accuracy and submit the file to underwriting for approval

Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service

Requested loan docs through the Broker portal.

REFERENCES

AVAILABLE UPON REQUEST

EDUCATION

PHOENIX COMMUNITY COLLEGE

UNIVERSITY OF PHOENIX

Balanced Closing Disclosures with the title company

Followed file through the funding process

Academy Mortgage Corporation—Chandler, AZ 85286

2010-2019—Team Lead/Senior Mortgage Loan Processor Processed all aspects of loans: FHA, VA, USDA, and Conventional

Mentor/Train other mortgage processors and supporting staff

Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork. Ordered appraisals, income, asset verifications, and title work.

Acted as the primary contact between our clients and our company and scheduled and conduct meetings to discuss any follow-up issues or items that need to be addressed

Check all loan package documents for complete accuracy and submit the file to underwriting for approval

Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service

Requested loan docs through the Broker portal/In-House closing Team.

Balanced Closing Disclosures with the title company

Followed file through the funding process

Security Mortgage Corporation—Phoenix, AZ 85012

2001-2010—Senior Loan Processor

Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork. Ordered appraisals, income, asset verifications, and title work.

Acted as the primary contact between our clients and our company and scheduled and conduct meetings to discuss any follow-up issues or items that need to be addressed

Check all loan package documents for complete accuracy and submit the file to underwriting for approval

Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service

Requested loan docs through the Broker portal.

Balanced Closing Disclosures with the title company

Followed file through the funding process

SKILLS

Computer proficiency

Leadership experience

Communication skills

Organizational know-how

People skills

Collaboration talent

Problem-solving abilities

Contact this candidate