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Warehouse Supervisor Customer Service

Location:
Dar es Salaam, Tanzania
Salary:
1500000
Posted:
October 18, 2022

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Resume:

David Lucas

Graduate from Tanzania institute of Accountancy. Has experience of working with the broad knowledge of Warehouse/stores, procurement, logistics and supply chain management. Registered by Procurement and Supplies Professionals and Technician Board (PSPTB) by number GP00-06536. 071*-***-***

Warehouse and Dispatch Head - Feb 2022-Todate

Duties performed:

Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals

Oversee daily operations, while controlling and managing inventory and logistics.

Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met

Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.

Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention

Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.

SOFTWARES

SAP ERP

ORACLE ERP

Navision

MS Office ~

Windows

EDUCATION

Tanzania institute of

accountancy

2015-2018: Bachelor

degree in Procurement

and logistics

management

Tanzania institute of

accountancy

2013-2015: Diploma in

procurement and

logistics management.

Tanzania institute of

accountancy

2012-2013: Certificate in

procurement and

logistics management.

Kibasila Secondary

school

2008-2011: Certificate

of Secondary

ads2wc@r.postjobfree.com 078*-***-***/ P.O. BOX 4756, DSM David Lucas Logistic Management Warehouse Operations Management Procurement Management Vendor Management Negotiation Skills Corporate Communication Time Management Integration and Change Management Warehouse Supervisor - Dec 2021 – Feb 2022

Duties performed:

Accurately and timely process Good receipts (GRN) for incoming materials.

Ensure received goods are correctly stored in respective locations and the bins cards updated accordingly.

Provide report of receipts and distributed to users.

Record/post necessary information on GRN and send for approval, then send it to finance for payment process.

Review goods, delivery note and verify:

Quality, quantity, price and defects

Security stamp on delivery note (DN)

Matching of DN details with Elsewedy LPO.

Reject/Report all deliveries where no physical stock was verified either due to sending them directly to the user (without stores involvement)

Ensure all the incoming materials or items are verified by QA personnel and user departments.

Ensure to isolate all obsolete, idle stocks and fast moving items in the storage areas and mark locations accordingly and items not recorded in system and provide a report instantly.

Prepare, protect and pack consignments for delivery to customer and/or supplies, ensuring that the items dispatched will be protected during transit

Maintain updated records of inventory in bin cards, Oracle Cloud application system and daily report templates.

Record and report movement of items transferred to another location/store, available stock in store, schedule stock counts, damaged and/or obsolete stocks.

Ensure warehouse is clean, arranged and tidy, free from dust, cobweb and un required items.

Ensure and initiate purchase requisitions for the replacement of stock level of any item of store approaches the minimum limit fixed in respect. PERSONAL

Date of Birth:16thJuly 1993

Nationality: Tanzania Marital

Status: Single

Languages: English (Expert)

Swahili(Expert)

Warehouse Officer – Oct 2019 – Dec 2021.

Duties performed:

Prepare various reports for customer materials shipped and received at the warehouse, ensuring that all damages or problems are recorded.

Develop, implement and enforce material-handling policies/procedures, and regulatory- compliance procedures.

Determine compliance with laws, regulations, and/or standards and complete appropriate documentation as required.

Maintain accurate and up-to-date inventory records and ensure that inventory reports are prepared and distributed to the customer or General Manager as required. Notify General Manager of any capacity or inventory problems.

Ensure stock is maintained and rotated properly and regularly

Prepare warehouse activity reports, including KPIs, daily/weekly operations report, health and safety, human resources.

Ensure all material-handling equipment, structures or materials are maintained, including regular safety inspections.

Review the warehouse operation throughout the work process and at completion, including the daily “circle check” to ensure that all products are stored safely.

Maintain proper security and good housekeeping of both premises and stock

Health and safety management in the premises.

Applying 5s in the premises.

Procurement and Logistic assistant: Nov 2018 – Oct 2019 Duties performed:

Assist procurement and logistic manager in supplies and equipment necessary.

Ensure all inbound materials paid taxes before use.

Tracking procurements of goods and services through the procurement cycle.

Assist on processing invoices for payment and responding to payment inquiries.

Liaising with Accounting department on invoice tracking.

Supported senior logistics staff with credit approval on shipments.

Ensure quality control for outbound shipments.

Time permitting, assist with other project procurement as directed by officers.

Collection of open quotations from local markets.

Assist in keeping soft and hard records of the procurement and logistics actions.

Facilitate to book inland carrier and freight.

Ensure quality control for outbound shipments.

Assisting in the preparation of documents, including PowerPoint presentation, spreadsheets and correspondence.

Entering procurement requests into the procurement management system.

Facilitate backup for logistics and administration where required.

managed the routing of merchandise accordingly.

Assist on investigating and processing all overage, shortages and damaged freight claim.

Assist officers with daily freight scheduling, confirming pickup and delivery.

Assist on preparing and sending of Packing list to stores department.

Time management for incoming materials.

PERSONAL SKILL

Team Player

Communicative

Focused

Productive

Result Oriented

REFEREES

Name: Hussein Fahmy

Title: Supply Chain Manager

Company: Elsewedy Electric

Mobile Phone: +201*********

Email address: ads2wc@r.postjobfree.com

Name: Dickson Msalike

Title: ERP Administrator

Company: Elsewedy Electric

Mobile Phone: +255(0) 758 914 250

Email address: ads2wc@r.postjobfree.com

Name: Samweli Magesa

Title: Warehouse supervisor

Company: ALAF (T) Limited

Mobile Phone: +255(0) 714 635 730

Email address: ads2wc@r.postjobfree.com

Name: Amos Miyuda

Title: Procurement officer

Company: Tanzania international container terminal services Mobile phone: +255(0) 736 280 619

Email address: ads2wc@r.postjobfree.com



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