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Customer Service Improvement Manager

Location:
Sanford, NC
Salary:
82000
Posted:
October 18, 2022

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Resume:

Thomas Zelanes

***** ********* ****

Sanford, NC 27332

919-***-****

ads2w9@r.postjobfree.com

General Manager/Continuous Improvement Manager/ Difference Maker/ Vaccinated

Overview

Dedicated, results driven leader. Recognized for delivering unparalleled customer service. A verifiable track record of success backed by impeccable references. Areas of expertise include:

Exceptional Customer Service

Merchandising and Displays

Employee Management/Mentorship

Six Sigma

Training and Development of Managers

Multi Unit Management

Supply Chain Management

Vendor Liaison

AS400/Workday

Liquidation

Omni Channel Sales

Operations Management/ Logistics

Subscription based

Inventory and Pricing Controls

Shrink and Safety Expert

Building Registries

Grass Roots Marketing

OSHA 30 Certified

P+L Management

Purchasing/Buying

Employment

Big Lots, Durham NC

GENERAL MANAGER – 01/2022 - Current

Bear Creek Arsenal, Sanford NC

Supply Chain Manager/Business Analyst. 05/2021 – 01/2022

Buy Buy Baby, Morrisville, NC

Area Manager Multi Unit, 04/2016 - 05/2021

Office Depot, Coral Springs FL

GENERAL MANAGER, 02/2011 – 04/2016

Adidas Sawgrass Mills FO, Sunrise FL

STORE MANAGER/MARKETING MANAGER, 01/2009 – 02/2011

IKEA, Sunrise FL

RECOVERY MANAGER, 06/2007 = 01/2009

Bed Bath and Beyond, Hollywood, Pembroke Pines, Sunrise, Coral Springs FL

STORE MANAGER/SALES/OPERATIONS, 08/2000 – 06/2007

Education

Florida Atlantic University

Business Administration

International Business

Sales Management

Personal

Enjoy and active in:

Golf

Avid Collector of Sports Memorabilia

References and Supporting Documentation Furnished Upon Request



Contact this candidate