Service Representative Customer

Gisela Garcia

********.****@*****.*** *** ***nd St lot 7, South Sioux city, NE 68776 402-***-****

Objectives

I have worked in Customer Service for over 7 yrs. I have a lot experience satisfaction along with running different computer systems.

Skills

Enter and record data

Process and distribute payments

Payment arrangement

Billing

Bilingual (Spanish)

Self- motivated

Dedicated

Conflict Resolving

Work well with others

Strong communication skills

Experience

City of Sioux City

Customer service, 03/2022 -09/2022

Resolved challenging situations in a friendly yet firm manner.

Responsible of processing different types of payments assured to distribute to specific codes.

Assisted costumers with residential and commercial utility accounts.

Open water service to new tenants or transfer services in their names.

Register new pets (Permit/License).

Typed letter using Microsoft Word daily and send out correspondences.

Computer entry meter readings processing these in the computer to generate monthly utility bills account receivable balances daily monies bank deposits.

MercyOne

Patient Service Representative, 06/2018-02/2022

Provide high-quality to register existing and new patients.

Scheduled patient appointments in person or via phone.

Verify insurance information to determine type of eligibility.

Scan documents by category to file on patient charts.

Education

South Sioux High School

2013- High School Diploma

Northeast Community- South Sioux

2014-2016 some collage classes

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