Customer Service Accounting Assistant

Erik H. Nguy

**** * ********* **. #***, CA *****

626-***-**** ***********@*****.***

Professional Experience

Long lane limo, Alhambra, CA 6/2019-3/2020

Private Driver

Pick up clients and drop them off at destinations on time.

Offer superior customer service by providing good conversation and a bottle of water for every client.

Drove executives to destinations around town and waited in car to drive back to office later.

oAssisted passengers with any luggage

oProvided passengers with information about the city and recommended places

oof interest

Garda Armored, Orange, CA 3/2018-5/2019

Driver/ Messenger

Handled high volume of cash

Responsible for successfully maintaining a route and timeliness of delivery as well as pick up

of cash

Responsible for communicating with retail managers - demonstrating professionalism and creating relationships throughout the business route

Successfully met the demands of the customers through customer service skills and utilizing problem solving thought processes to solve any situation

Apria Healthcare, Santa Fe Springs, CA 1/17-3/2018

Delivery Technician

Instruct patients on basic use of respiratory therapy equipment, durable medical equipment, and oxygen equipment

Load and unload durable medical infusion equipment onto delivery vehicle

Complete necessary paperwork logs to appropriate personnel and provide and comfort patient care

oHelp with maintenance and contracts to ensure best patient care

oPerform other duties as require

oResponds to emergency delivery calls as needed during regular and on call basis

Platinum Security, Westwood, CA 12/15-1/17

Security Director

Monitor all tenant suites for the Beverly Hills Corporate buildings

Handle all tenant complaints and solve complaint issues

Work closely with managers within the corporate buildings and suites within their contracts with contractors

oHelp maintenance and contracts to ensure the buildings are up to code

oAssist and manage service and maintenance staff

oEnsure the premises is secure at all times

MCC Medical Center, Marina Del Rey, CA 7/08-3/14

Security Technician

Secured and maintained a safe environment for employees and clients

Complete surveillance and monitored daily operations as well as maintained day to day activities

Assisted in enforcing company policies and procedures

Successfully manage banking operations and has obtained security clearance

Dunbar Armored 6/08-4/10

Drive, Guard

Handled high volume of cash

Responsible for successfully maintaining a route and timeliness of delivery as well as pick up

of cash

Responsible for communicating with retail managers - demonstrating professionalism and creating relationships throughout the business route

Successfully met the demands of the customers through customer service skills and utilizing problem solving thought processes to solve any situation

Hewlett Packard Invent/Foxconn, Ontario, CA 6/08-4/10

Audit Controller/Lead

Manage 5 employees within 2 departments to meet production goals

Responsible for high end components of various computer hardware

Successfully supervised and controlled work orders and daily production reports

Accomplished Troubleshooting production issues such as damage control or lost hardware

MSI, West Covina, CA 6/04-6/05

Inventory Manager

Responsible for keeping an accurate count of supermarket inventory

Presented inventory reports to management and managed 20 staff members

Turner Construction Company, Los Angeles, CA 3/00-12/00

Senior Accounting Assistant

Reconciled credits ad accounts for month ends closing reports

Managed and processed invoices from vendors and subcontractors

Prepared and controlled weekly check disbursement

EDUCATION

California State University, Los Angeles

1997- Associate of Arts Degree

Computer Information Systems

SKILLS

Accounting Certificate - East Los Angeles Occupational Center - 1998

CMIC Accounting, SBT Accounting, JAVA, Programmer C, 10 Key, Manual Scanner

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