Access Rep Data Entry

DARLISA C. BROWN

**** ******* *****

Baton Rouge, LA 70812 225-***-****

**************@*****.***

PROFESSIONAL OBJECTIVE:

Hardworking and responsible Clinic Access Rep II with excellent data entry and interpersonal communication skills demonstrated by 14 years of experience in the Healthcare Industry.

SKILLS:

l clerical duties, such as filing records and handling a high volume phone systemAbility to easily solve problems in any situation Knowledgeable in medical terminology

Working well with different people, such as patients and medical staff Ability to work flexible hours during the week

Extensive experience in basic computer systems and office programs, such as OAS, SMS, EPIC, Cerner and Siemens systems

Maintained a high level of patients and medical staff confidentiality Strong and effective organizational and communication skills Knowledgeable in severa

WORK EXPERIENCE:

(June 2013-Present) Clinic Access Rep (CAR II) at Our Lady of the Lake Regional Access Rep at Our Lady of the Lake Regional Medical Center Registering patients demographics into EPIC and Cerner database. Verifying patient's insurance and confirming benefits and coverage. Collecting copay and deposit fees for facility.

Scanning patient information into EPIC image system. Inputting patients charge sheets into Cerner for billing purposes.

(May 2003-April 2013) Hospital Admissions Tech (HAT) at Earl K Long Medical Center

Obtaining and submitting patients' demographical information in the data system Scheduling patients to receive medical services or be treated by a physician Contacting patients and handling phone inquiries from doctors and patients when applicable

Scanning and maintaining confidential personnel files for patients

(March 2001-May 2003)CSR Call Center for AT&T at Convergy's Answering questions about the company's products or services. Handling customers complaints.

Resolving issues and troubleshooting technical problems. Processing orders and transactions.

Delivering information about a company's offerings.

(June 1996- March 2001) Revenue Analyst at Louisiana Department of Revenue Sorting and categorizing tax returns for processing Reviewing/analyzing sales tax returns

EDUCATION:

Southern University and A&M College (1996-1999) Honors College/Psychology Glen Oaks Senior HS (1990-1993) High School Graduate REFERENCES: Available Upon Request

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