Data Entry Customer Service

KEWONDA WILLIAMS

**** ******** *****, **********, *********, 71301, US • 318-***-**** • **************@*****.*** Dedicated to improving employee performance, achieving team goals, and completing projects consistently and on time. I am very good at working under pressure. I am an ambitious graduate seeking to gain knowledge in the criminal justice field. I promise to bring forth an excellent work ethic and a dedication to honesty, good will and integrity.

Knowledgeable in Word

Cash Handling

Employee Evaluation

Troubleshooting skills

Staff education and training

Complaint resolution

Data entry

High School - 2014

Tioga High School - Ball, LA

Criminal Justice - Associate of Science - 2022

Louisiana State University Eunice - Eunice, LA

Team Leader - January, 2015 to May, 2016

Burger King - Alexandria, LA

Did cross-training and backed up customer service managers. Developed strong customer relationships by maintaining a positive attitude and providing prompt service. Mentored and guided employees to ensure that assigned tasks were completed correctly. Assisted managers with new hire processing and training programs that were already in place. Developed open and professional relationships with team members, which aided in the quick resolution of issues and conflicts. Used Microsoft Excel to develop inventory tracking spreadsheets. Professional Summary

Skills

Education

Work History

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