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Service Representative Customer

Jacksonville, FL
October 18, 2022

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A 2304 Saint Johns Bluff RD. S Apt

****, ************, ** *****


I can assists 100+ customers per day while providing successful solutions in a polite manner using active listening to ensure customer retention. I have also taken Insurance Health Training via Internet, which allows me to be familiar with studying as well as exams.

Ability to work Independently Efficient and Organized Excellent time management Scheduling Problem resolution Delivery scheduling

Call management

Small Business Owner February 2010 - September 2015 Sawah's Home Detail Jacksonville, FL

Oversaw company finances with well-organized accounting system and strong financial controls for meeting budget targets.

Rooted out inefficiencies and improper activities with regular reviews of employee work and business systems.

Maintained high customer satisfaction ratings by training employees to go above-and-beyond with service.

Elevated team performance by promoting group achievements for business success. Customer Service Representative November 2015 - April 2017 Iqor Tupelo, MS

Communication amongst customers in regard to DIRECT TV concerns. Protected customer and company information with strict use of established security procedures. Maximized satisfaction by anticipating needs and consistently offering expert support. Handled customers' advanced needs with properly escalated calls and scheduled service appointments. Delivery Driver October 2017 - March 2021

DoorDash Jacksonville, FL

Deliver food for numerous companies

Achieved 97% delivery satisfaction rating through consistent delivery accuracy. Avoided delivery errors by closely following scanning, tracking, and documentation procedures. S

High School Diploma May 1998

Mooreville High School, Mooreville, MS

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