Medical Assistant Customer Service

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Shameta Zimmerman 3/23/21

To: *****@********.*** >

Shameta Zimmerman

*** **" Place NE Washington, D.C. 20019

(M) 202-***-**** + zimmermanshameta82,s2@gmail,com

OBJECTIVE

Service professional, with over ten years of experience in customer service, seeking a permanent

position in the fields of custodial work or caregiving.

WORK EXPERIENCE

Canterbury House - Temple Mills, MD ‘March 2013 - Present

Caregiver

© Offer personal care to individuals residing in a group home

‘© Assist with cleaning rooms, laundry, bathing, toileting, and grooming

‘© Dispensed medications and kept charts up to date regarding their daily activities, medications

received, temperament, and vital signs

Senior Helpers ~ Rockville, MD March 2012 - April 2013

Caregiver

© Worked in private homes of individuals needing private care and responsible for cleaning,

running errands, and escorting them to appointments or physical activities

© Assisted with transferring patients from bed to wheel chair, to the bathroom, physical therapy,

and to doctors appointments

© Administered medications as prescribed by doctor and prepared nutritional meals

Food Team - Washington, D.C. July 2008 - July 2010

Custodian / Food Service (Temp)

‘© Assigned to American University to work the food line at the cafeteria preparing food, placing

orders, and assisting customers

‘* Worked the Conference Center at Lansdowne assisting with cleaning and removing trash

‘Washington Center for Aging Services - Washington, D.C. ‘May 2006 - February 2008

Cargiver

‘© Assisted the elderly with personal grooming, cleaning, and preparing nutritious meals,

‘¢ Administered prescribed medication, kept vitals up to date, and changed colostomy bags

Best Western Hotel - Lanham, MD. ‘May 2004 ~ December 2007

Caregiver

© Organized cart with cleaning supplies to clean approximately 10 ~ 20 hotel rooms per shift.

© Changed linens, sanitized bathrooms, vacuumed floors, dusted, and removed trash for

unoccupied and occupied rooms

‘© Assisted staff in the laundry room and maintained cleanliness of hallways and common areas,

KFC — Washington, D.C. ‘August 2001 — June 2005,

Cashier / Food Preparer

© Greeted customers and assisted with questions regarding the menu or special promotions

‘© Placed customer orders and processed monetary transactions at point of sale

‘© Assisted the kitchen with food preparation and maintained a sanitary register and dining area

EDUCATION & CERTIFICATIONS

MedTech ~ Washington, D.C. 2012

Medical Assistant Diploma

a

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