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Csr Customer Support

Location:
Kovilpatti, Tamil Nadu, India
Salary:
40k -50 k
Posted:
October 18, 2022

Contact this candidate

Resume:

Jeba.S

*/* ******** ******,

Samathanapuram,

Tirunelveli Dist 627-002

Ph:807-***-****,960*******

email:ads2iv@r.postjobfree.com

Objective:

I believe that I have interest, patience, innovative and learning, capability to play an important role and carve out niche for myself in the organization I am associated with.

Academic Qualifications

MBA (HR,Marketing), First Class [73%] from Vel High Tech Engineering

College, Anna University, 2009

B.A (English Literature), First Class [71%] from Sarah Tucker College, M.S. University 2007

HSC, First class [78%] Child Jesus Girls School, 2004

SSC, First Class [88%] from Kalaimagal Girls High school, 2002

Project Profile:

MBA

Summer Project: A study on employee welfare and safety measures in Parry ware Roca Pvt Ltd, Perundurai.

Major Project: A study on Impact of Intra Organizational Relationship on Organizational Effectiveness at Gatrich Solutions Private Limited, Chennai.

B.A English Literature:

A study about Eighteenth century Prose writer

Additional Qualification

Diploma in Information Technology, from Guidel Institute.

Diploma in Call Centre Training, from Guimax Institute.

Diploma in Personality Development.

Work Experience:

Soft Skills Trainer-National Engineering College (Kovilpatti) July 2016 till date

Mentoring and training the final year students for placement.

Assessing individual student’s competency level and provide training.

Workshop organised:

Title

Period

No of Participants

Venue

Communication skill development program for CARM school teachers at Vilathikulam

10 Days

50

CARM school, Vilathikulam

Short term course attended:

Title

Period

Organizer

NPTEL Course-Business English Communication

4 week course [Feb-Mar 2018]

IIT Madras

FDP attended

Title

Period

Organizer

Online FDP on “Conflict Management”

20.04.21

to

24.04.21

ICT Academy

Language Trainer -Don Bosco Matric School (Tirunelveli) Jun 2015- Mar 2016

Lecturer –Master of Management Studies (HR and Communication Skills)

Dilkap Research Institute of Engineering & Management Studies

(Neral, Karjat)-July 2011- Jan 2015

Soft Skills Trainer

Active participation in department development activities

Spoken English

Exam coordinator.

Taught Communication subject (both for Engineering & MMS )

Lecturer –Master of Management Studies (HR and Marketing)

Saraswati College of Engineering (Navi Mumbai)-Aug 2010-June 2011

Soft Skills Trainer.

Active participation in department development activities.

Working as Project Guide/ SIP Guide.

Attended Seminar on Awareness Programme of Social responsibilities as a citizen & Role of CSR in corporate world.

Attended Seminar on Management Challenges of 21st century.

Attended Seminar on Inflation & Indian Economy.

Vodafone, Mumbai (Thane)-Mar 2010-July 2010

Recruitment.

Sales.

Solving queries of the customer

Target achieved daily basis

Follow ups are done

Handling Team.

Customer Support Executive-Trainee

The New Indian Express Pvt Ltd, (Chennai)-Jan 2009-July 2009

Attending the calls

Giving detailed information

Submitting the details to the department.

Search Engine Optimization.

Sending Drafts and Mails.

Technical operations.

Personal Information

Date of Birth: 21st August 1984.

Nationality: Indian.

Gender: Female.

Marital Status: Married

Languages known [read, write & speak]: English, Hindi, and Tamil.

Declaration:

I hereby declare that all the above mentioned information is true to the best of my knowledge and belief.

Place: Yours Sincerely,

Date

Jeba S



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