Customer Service Heavy Equipment

Donitello Wilson

WAREHOUSING

Lancaster, CA *****

****************@******.***

+1-661-***-****

I am looking to grow with a company and I'm also Interested in training to learn something new to help me advance in the workforce provided to me I'm a quick learner, diligent, trustworthy and respectable to all people.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Canvasser

A builders - Lancaster, CA

February 2022 to Present

• Memorize and recite sales scripts and statements prepared and provided by the employer

• Go door-to-door to introduce the employer’s offers to potential and existing customers and make cold calls to follow-up, make pitches and process orders

• Demonstrate a vast knowledge of the product, service or policies being canvassed to convince people to buy the proposals

• Get information, such as contact details and signatures, from potential leads and clients for follow-up

• Confidently answer questions and rebuff excuses to meet objectives

• Recruit, train, onboard and mentor new Canvassers

• Attend industry events and exhibitions including fairs, rallies and shows

• Consistently meet daily and weekly quotas for client information and signature acquisition General Laborer

Advantage Media Services and Fulfillment - Santa Clarita, CA June 2021 to February 2022

Discrete Order Picking,

• You receive 2 orders

• You pick and pack all the items for the first order

• Then you proceed to pick and pack all the items for the second order and repeat

• Batch picking

• batch picking is a process of gathering one batch of SKUs at a time

• Wave picking

• Groups of similar orders are fulfilled during scheduled time frames, or waves

• Zone picking

• different employees assigned to different zones within your warehouse and only picking items located in their specific zone.

• Sage office

Compounding sanatizing

Bocchi Laboratories - Santa Clarita, CA

August 2018 to April 2020

- Perform cleaning & sanitization of all compounding tanks, hoses, piping and associated equipment including general housekeeping of the compounding areas.

- Must complete all required documentation for work performed & strictly follow all established procedures.

- Minimize hazardous & non hazardous waste during cleaning & sanitization by reusing & recycling cleaning chemicals where practical & isolate the waste streams into appropriate categories. Material Handler / machine operator

MAGIC PLASTICS - Santa Clarita, CA

May 2017 to March 2018

Store and move various material, wearing protective gear, disposing of materials, following safety guidelines and packing items,attention to safety, accuracy, physical fitness, teamwork and communication.Cleaned, organized and replenished supplies in warehouse daily; commended for hard work, operate machinery to make sure parts come out good for shipping. Packing and Shipping

CONTRACTORS WARDROBE - Santa Clarita, CA

August 2015 to April 2016

Responsibilities

Warehouse Operations worker

Shipping and Receiving

Inventory worker

Quality Assurance

Process Improvement

Seam, stack, and put glass on to pallets in order to ship them out to the right location. Skills Used

Heavy lifting

Organization and cleanliness

Label glass to be ship to the right company

Pallet jacks to move large pallets of glass

Choose glass to see of it Should be sent to the manufacturer or thrown to the trash Education

High school or equivalent

High school diploma or GED

Skills

• Warehouse Associate (6 years)

• Picker Packer (6 years)

• Shipping Receiving (6 years)

• Shipping (6 years)

• Packing (6 years)

• General Labor (6 years)

• Stockroom (6 years)

• Pallet Jack (6 years)

• Drywall (4 years)

• Plastering

• Handyman

• Autism Experience (4 years)

• Facilities Maintenance

• Order Fulfillment (4 years)

• Remodeling

• Web Development

• Heavy Lifting (10+ years)

• Order Picking

• Landscape Maintenance (6 years)

• Computer literacy

• English

• Loader operation

• Painting

• Caregiving

• Hand tools

• Power tools

• Property maintenance

• Door-to-door

• Forklift

• Heavy equipment operation

• Industrial equipment

• Customer service

• Construction

• Manufacturing

• Financial services

• Filming

• Custodial experience

• Floor care

• Oracle

• Outside sales

• Quality control

• Assembly

• Data collection

• GIS

• Brewing

• iOS

• Retail sales

• Budgeting

• Front loader truck

• Janitorial experience

• Warehouse management system

• SAP

• Pricing

• Analysis skills

• Landscaping

• Coordinate measuring machine

• Human resources

• Welding

• OSHA

• Documentation review

• Typing

• Communication skills

• Restaurant experience

• Mac OS

• B2B sales

• Customer support

• Carpentry

• Telecommunication

• System testing

• Computer networking

• Leadership

• Telemarketing

• Technical support

• Windows

• Filing

• Operating systems

• Google Docs

• Cooking

• Inside sales

• Outbound sales

• Continuous improvement

• Hospitality

• Hotel experience

• Guest services

Certifications and Licenses

Forklift Certified

March 2021 to March 2023

Life Insurance License

Electric Pallet Jack Certification

Additional Information

Skills and Abilities:

Computer and Internet:

• Research

• Website development

• E-mail communication

• eBay sales

• Online sales and customer service

Computer Programs:

• Microsoft Word, Excel, Outlook, Power point - PC & MAC

• Adobe Photoshop - limited

• I am a quick study for program use

Warehouse and Inventory:

• Warehouse design

• Inventory

• Pallet Jack

• Dollies

• Card board/ Plastic Baler

• Shipping & Receiving

• Order fulfillment

• lift heavy items (100+ pounds)

Customer Services:

• Receive inbound calls

• Call Tracking

Contact this candidate