Csr Customer Service

LUISA F PEREZ SILVA

ABOUT ME EDUCATION

Hardworking entrepreneur trained in the e 2020 associates degree in arts focus

clerical field, agile with computers apps and in pre law and entrepreneurship, and

different technology gadgets. with the ability Real Estate.

to interpret, apply and explain policies and its welding.

procedures. customer service and technical carpentry.

support experience. e apparel and accessories decoration.

e arts and crafts designe.

EXPERIENCE

014 Entrepreneur

“food truck owner and dealer

2022 painter and art retail home gadgets designer

real state land investor

Ross Dress For Less - Area Supervisor

2014-

Supervising and helping with the step process, providing work tools for the

2016 associates.

e Making orders for workers supplies.

e Preparing schedules and daily reports.

e Managing and receiving 1-2 trucks at night that had over 55000 uncategorized

pieces.

Imperial Fire and Casualty Insurance Company - CSR

2011-

2014 ¢ opening incoming claims over the phone

e requesting police reports on the internet

e opening folders to start the investigations with all the details gathered over the

phone.

e receiving and transferring the incoming calls to the respective department.

* 862-***-**** * ********@*****.*** * Jacksonville, FL

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