Service Representative Customer

Ella Barnett **** Lafayette Rd Unit ***

Indianapolis, IN 46222 317-***-****

********@***.***

PROFESSIONAL

SUMMARY

Outgoing child caregiver with experience caring for children while

providing encouragement and kindness. Expert at guiding playtime,

leading exercise activities and teaching rules. Creative planner with

gift for keeping children engaged long-term with fun activities.

Dedicated Job Title inspired by providing children warm, nurturing

environments for optimal development. Driven to coordinate

activities focused on skill-building, social development and positive

interactions. Skilled in planning and preparing nutrient-dense meals

to support strong growth, while managing allergens and dietary

restrictions.

Organized and dependable candidate successful at managing

multiple priorities with a positive attitude. Willingness to take on

added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational

skills eager to secure entry-level Job Title position. Ready to help

team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent

communication and good judgment.

SKILLS

Toilet Training

Observing and Monitoring

Behavior

Planning and Leading

Activities

Disaster Preparedness

Coordination and

Change Template

04/2016 to 08/2022

WORK HISTORY O DAYCARE PROVIDER

In Home Daycare Indianapolis, IN

Maintained safe play environment by emphasizing and

maintaining cleanliness and organization.

Maintained effective schedule balance between rest periods,

active play and instruction.

Met with parents about daily activities, positive developments

and issues.

Sanitized dishes, tabletops, toys and frequently touched

surfaces to prevent spreading of germs

Taught children to organize toys, wash hands and share by

leading by example.

CUSTOMER SERVICE REPRESENTATIVE

09/2000 to 08/2010

Blue Cross Blue Shield Tennessee Memphis, TN

Maintained customer satisfaction with forward-thinking

strategies focused on addressing customer needs and

resolving concerns.

Answered customer telephone calls promptly to avoid on-hold

wait times.

Answered constant flow of customer calls with minimal wait

times.

Offered advice and assistance to customers, paying attention

to special needs or wants.

Responded to customer requests for products, services and

company information.

CLAIMS EXAMINER/ CUSTOMER SERVICE

01/1990 to 06/1998

REPRESENTATIVE

Anthem Blue Cross Blue Shield Indianapolis, IN

Answered incoming phone calls to articulate product value to

prospective customers and support current policyholders.

Reviewed and adjusted customer coverage levels to address

identify and resolve customer conflicts.

Responded to customer requests for products, services and company information.

Contact this candidate