Customer Service General Labor

Frederick Arnold

Adel, GA *****************@*****.*** 229-***-****

Objective: Seeking a recruitment position that leverages my experience within employee management and candidate searches.

Skills:

● Employee Management/Supervision ● Indeed and ZipRecruiter Experience

● Manufacturing Recruitment ● Microsoft Office

● Customer Service ● Office Management

Work Experience:

Site Supervisor Hire Dynamics Adel, GA

June 2021 – present

● Recruitment for the manufacturing industry of supervisors and general labor

● Responsible for full desk recruitment and onboarding of candidates (I-9, drug testing)

● Maintains employee retention of 95-98

● Experience with Bullhorn ATS system

● Experience with Indeed and ZipRecruiter recruitment tools as well as attending job fairs

● Creates weekly reports reflecting number of leads, submittals, and onboarding Support Manager Walmart Adel, GA

June 2020 – June 2021

● Worked with an effective support team in drawing sales plans and productive initiatives.

● Maintain effective working relationships with products supply chain

● Review sales performance of Walmart and compare it with the sales goals for the month

● Provide and supervise promotional activities for improving sales

● Prepare along with others the yearly goals and forecast of Walmart

● Walk the retail floor daily to enhance relationships with other store managers and other employees to execute a better flow of the workplace

● Provide disciplinary feedback to other managers when necessary, to obtain desired results

● Assist the Branch Manager with feedback on employees performance to ensure they are in line with company goals

Detail Shop Supervisor Lone Mountain Truck Leasing Tifton, GA January 2017 – February 2020

● Reviewed inventory and sales records to prepare reports for management and budget departments

● Established and implemented policies, goals, objectives and procedures for the department

● Supervised and coordinated activities of workers engaged in detailing interior and exterior of truck fleet

● Exemplified premier customer service by greeting, assisting customers and responding to customer inquiries and complaints

● Assigned employees to specific duties

● Trained and managed 6 employees and achieved significant improvements in their productivity Assistant Manager Pilot Flying J Tifton, GA

August 2014 – January 2017

● Responsible for generating and executing the travel center and restaurant business plan to achieve established standards

● Conducted meetings with subordinate employees

● Maintained effective vendor relationships

● Drive sales, manage team members, track inventory and perform P&L analysis Education:

Colorado Tech University- Bachelor’s Business Administration Cook High School - General Studies

Additional Skills:

Strong communication skills, Adaptability, Flexibility, Team Building, Team player, self-disciplined and quick study

March 2003-December 2015

Owned and managed Come Clean Commercial Cleaning Services Key Qualifications and Responsibilities

● Managed day to day operations of cleaning offices, homes and apartments to the satisfaction of all clients

● Maintained several trucking fleets for 6 years pressure cleaning and detailing interior and exterior

● Motivated employees and inspected their work

Key Achievements:

● Founded and managed a successful small business which grew past 150% in less than 3 years

● Growing from a Mobile Detailing Service to a fully commercial cleaning business

● Managed and supervised 12 employees and increased revenue streams by 100%

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