Adjunct Professor Customer Service

Kimberly A. Saxton, CHfC

* ****** ***** ****, ********* MA

*** ***** ***** ****, ********** VT

860*280*7837/**********@*****.***

Saxton Financial,Financial Advisor, Principal-4/15/2011-12/2019

Responsible for day to day management of a Financial Services practice.

●adherence to stringent federal, state and Broker-Dealer compliance mandates

●maintain pristine levels of customer service

●manage all areas of marketing; including website, quarterly newsletters, client correspondence, and client retention

●remain current and proactive regarding new products, laws, as well as researching all areas of portfolio management and product selection

●run the physical business offices smoothly, including system integration and management and protection of client data

University of Connecticut-Adjunct Professor-Personal Finance-1/2020-5/2020

NewAlliance Bank, Vice President, Financial Advisor-5/2004-4/2011

●consult with clients to provide investment, insurance and financial planning advice

●train and manage branch staff

●network within community and volunteer to represent the bank in a favorable manner, and build relationships

●cross sell and train other bank departments on the financial services department

●regular quantitative and qualitative reporting

●run promotions as well as incentives for branch staff

●recurring year over year revenue growth, (GDC over $800,000)

●top advisor all seven years of employment (average 40 representatives)

Rockville Bank, Vice President, Financial Services- 8/2001-5/2004

●responsible for day to day management and building of the Financial Services department of a local community bank

●attend senior management and board meetings to report on and promote department

●responsible for compliance, training of branch staff, promotion and marketing, financial management and public relations of the department

●increased department revenue by over 300 percent in three years

●Financial Advisor for high net worth clients of the bank

Education/Designations:

CHfC, Series 7, 24, 65, 63, Life and Variable Life Licensed

Syracuse University- BS, Marketing

University of Hartford- AA

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