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Site Engineer Customer Service

Location:
Dubai, United Arab Emirates
Posted:
October 19, 2022

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Resume:

RENJITH JOHN

Mobile No: +971**-*******

E-mail Address: ***********@*******.***

OBJECTIVE

Willing to contribute to the success of an organization through my in-depth knowledge and Skills related to the field of telecommunications.

SUMMARY OF QUALIFICATIONS

With more than 15 years of experience in areas of installation, troubleshooting and maintenance of telecommunications. Highly motivated and result-oriented with strong analytical, organizing and implementing skills and with strong knowledge and experience in relevant Telecom technologies. With strong knowledge in WIMAX Fixed LTE,GPON(Gigabit Passive Optical Network) FTTH (Fiber to the Home) laying and installation of indoor/outdoor fiber and copper network. Jointing,migration, splicing, termination, testing, fault detection of cables and analysis abilities. Good communication skills and supervision at the third party.

WORK EXPERINCE

1.Designated as Field Engineer in EMIRATES TELECOMMUNICATION CORPORATION EST. - ETISALAT at Dubai, U.A.E.

Name

EMIRATES TELECOMMUNICATION CORPORATION EST. – ETISALAT

Location

Dubai, United Arab Emirates

Date

Jan 18,2011 to Present

Job Descriptions:

Installation of Racks, FTTH equipment for new Network Element to be added to Core FTTH and IP Telephony, Wi-Fi such as Cisco Huawei etc.

Execute Fiber Access Rollout works at field for the better provisioning of fiber optic services.

Attend fiber optic cable damages and faults to restore the interrupted services immediately for better customer satisfaction.

Plan the fiber optic Access network for providing permanent restoration of affected services.

Plan and execute Fiber Optic changer over works and attend scheduled outages.

Perform diversion and migration of customer services within the core Network

Coordinate MDF, Connection boxes, cable tray for FDH racks fixing.

Maintain all Rollout and Maintenance related reports and documents.

Perform any other related task in Roll out or Support.

Perform structured cabling for Data and Telephone networking using Unscreened Twisted Pair (UTP), Multi-pair (Copper) and Fiber Optic.

Responsible for the termination, testing, labeling and activation of cables.

Perform network cabinet set-up such as Servers, Storages Work, U.P.S., and other network devices, etc.

Perform any given duties as instructed by the management.

Conducted / Performed acceptance and testing various OSP projects network expansion and cable extension.

Cabling and installation.

Fiber Optic and copper cable splicing.

Testing, termination and activation of both ends(from patch panel to socket side)

Perform customer service with Wimax network

Perform any given duties as instructed by the management.

2.Worked as a site Engineer in Bond communications from June 2007 – Oct 2010

Job descriptions:

Handling project activities involving working out various requirements with respect to utilities, equipment’s, manpower & monitoring overall telecom project /operations for ensuring timely completion.

Live activation and shut down works. Worked on various main rings.

Analyze the site problems, co-ordinate with concerned people and provide guidance to solve the problem.

Installed indoor and outdoor optical fiber cables.

SKILLS and CAPABILITIES

Knowledgeable in computer applications

Knowledgeable in PC troubleshooting

Strong sense of teamwork & cooperation

Ability to prioritize tasks and meet deadlines

Responsible and work oriented

Can work with minimal supervision

Thorough knowledge fiber optic construction

Knowledge of supervisory procedures and methods.

Ability to plan, coordinate and supervise employees engaged in the construction installation of fiber-optic cable.

Ability to communicate effectively.

Ability to keep records and prepare reports.

TRAININGS / SEMINARS / WORKSHOP

Completed training in CCNA (2006)

EDUCATIOL BACKGROUND

MSc in Applied electronics (77%) under Bharathiar University, India (2004-2006).

PERSONAL DATA

Date of Birth : 04-05-1984

Language : English, Malayalam, Hindi

Nationality : Indian

Sex : Male

Status : Married

Visa Status : Employment Visa (Unlimited)

CHARACTER REFERRENCES: (available upon request)

DECLARATION:

I hereby declare that all the information furnished above are true to the best of my knowledge and belief.

Place : Dubai RENJITH JOHN

Date :



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