Ms. Selena Scott
Contact
Brandon, Fl, 33510
********@*****.***
Objective
I am currently looking for a part time day job that will allow me to showcase my secretarial, administrative and office skills for an established company.
Education
Erwin Technical Center
1999 – 2002
Tampa, Florida
I received various certificates from classes ranging in Flower Arranging and Home Day Care Provider
Hillsborough Community College
August 1991-May 1997
Tampa, Fl. 33619
I received Associates in Arts degree in Architectural Construction Technologies.
Bloomingdale Senior High School
August 1989 - May 1991
Brandon Florida
Received my diploma
Key Skills
Project Management
Social Media
Budget planning
Event planning
Experience
{August 2013 – April 2019}
HCPS Headstart• Substitute Teachers Aide Headstart
As a Substitute Head Start Aide, I assisted the teacher with the daily operations and activities in the classroom, implementing the lesson plan, assisting with daily and monthly reports, classroom order and protecting students, taking all necessary and reasonable precautions, while using materials, equipment, and facilities.
{March 2001 to February 2008}
J. P. Morgan Chase, Senior Claims Investigator
I performed various investigations on cardholder accounts involving the electronic benefit transfer debit program (EBT). I investigated transaction disputes on behalf of the card holder with merchants. I processed account closures for deceased cardholders and returned funds via check or ACH to the US Treasury office. I pulled daily ad hoc reports to monitor daily work performed by our overseas vendor in India.
{May 1996 through March 2001}
Citibank, N. A., Pension Benefit Writer
I performed data entry for monthly disbursement to retired benefit holders upon receiving their instructions. I processed monthly pension checks to card holders personal accounts by issuing funds thru direct deposit or paper check. I have provided customer service and troubleshooting duties for internal and external customers.
{March 1993 to May 1996}
Talent Tree Personnel Staffing, Administrative Temporary Agent
I performed various clerical and secretarial duties as a temporary employee. This included an assignment at Citibank, N. A. as an administrative assistant to one of the Vice Presidents in the traveler's checks dept. I performed various duties including data entry, secretarial, administrative assistant duties, and filing while learning various software programs.
References
Upon Requests