Service Representative Customer
Resume:
Alexis Medina
Alamo, TX
**********@*****.***
EDUCATION
University of Houston, May 2021
B.S. Political Science, English Minor
South Texas College, May 2017
A.A. Criminal Justice
SKILLS
● Microsoft Office Applications
● MedNet
● Fluent in Spanish
● Multitasking
EXPERIENCE
Logistics Health Incorporated - VBA Customer Service Representative AUGUST 2020- PRESENT
● Act as liaison between medical providers and patients within the Veteran Affairs health network.
● Safeguard the well-being of patients, act as a volunteer advocate, and address patient’s concerns.
● Coordinate with peers, patients and medical providers to schedule patients in an efficient and prompt manner.
● Multitask between systems to ensure data correctness and completeness.
● Ensure adherence to HIPAA guidelines and company policy. United We Dream - Campaign Volunteer
AUGUST 2018- NOVEMBER 2018
● Collaborated extensively with other volunteers on various projects including phone banking and fundraising.
● Participated in campaign coordination meetings and canvassed through the community to raise awareness.
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