Part Time Help Desk

Resume

Jill Price

Looking for a part time position. I am currently retired and am ready to get back in a position that will be rewarding and utilize my skills from my previous experience.

Employment History

CIT Bank May 2012 to May 2017

AVP Strategic Initiatives

Responsible for team that handled loan boarding and service releases for mortgage loans. Liaison to the print vendor. Handled year end reporting and meeting all IRS requirements for reporting deadlines. Responsible for all changes necessary to monthly statements needed to meet CFPB rulings.

Select Portfolio Servicing September 2008 to May 2012

VP System Support

Responsible for team that handled support for mortgage servicing system. This included managing monthly system upgrades to ensure business units were aware of changes that would impact them. Liaison to the print vendor for monthly statements.

Avelo Mortgage August 2005 to August 2008

VP System Support

Managed team that handled support for systems utilized to service mortgages. This included Help Desk staff and analysts handling special projects and system upgrades.

Select Portfolio Servicing May 2003 to July 2005

Manager System Support

Responsible for team that handled system support for the business units. Managed relationship with the print vendor for monthly statements.

FiServ October 2001 to April 2003

Conversion Specialist

Responsible for working with the programmer to transfer data from one type of servicing system to the

FiServ servicing system.

Old Kent Bank April 1997 to September 2001

Manager System Support

Managed team that supported the business units with their use of the mortgage servicing system. Monitored system changes, print vendor and year end reporting. Responsible for servicing transfers when Old Kent purchased banks.

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