Collection Agent Customer Service

Donnabel Jo

Address: Purok * Tupsan Mambajao Camiguin Philippines

Phone: 096********

Email: *************@*****.***

Professional Summary

• Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs.

• Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers.

Work Experience

02/2018-03/2022

Angeles City, Pampanga

• Collection Agent

• My responsibilities include developing payment plans, locating debtors in order to begin the recovery process, and negotiating debt payments.

Education

06/2012-03/2014

Professional World Academy

• Vocational Course

• This course teaches students how to identify, develop, and promote tourism and hospitality products and services.

Languages

English — Highly proficient in speaking and writing. Additional Skills

• Teamwork 5/5

• Ability to work under pressure 5/5

• Adaptability 5/5

• Ability to multitask 5/5

• Customer Service 5/5

• Communication Skills 5/5

References

Chester John Lacson

Integria

099*-***-****

***.******@*****.***

Vilma Rauto

Alorica

092*-***-****

*************@*****.***

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