Center Representative Call

Anthony McDonald

**** **** **** ******

Minneapolis, MN

Phone # 952-***-****

CAREER SUMMARY

During my time as a professional representative, I have learned many different skills in the field of customer service, and the most important lesson that I have mastered is how to apply a balance during person-to-person interaction.

EMPLOYMENT EXPERIENCE

Amazon And Other Wharehouse Experience

WAREHOUSE EMPLOYEE NOVEMBER 2021-present

■forklift

■order picking

■inbound

■outbound

■packaging

■machine operation

■pallet stacking

Blue Lotus consulting

OWNER June 2006-present

Job description:

●Matrix analysis

●Mortgage processing which includes loan application, purchase price, credit check, financial verifications (bank statements, employment), and the interest rate.

●Market analysis

“Additional skills”

-Proofreading

-Travel logs plains trains & automobiles including market history & price analysis if required

-Formatting Resumes

-Project Managing

-Formatting client presentations

-Charts and general correspondence

-Organizational management skills, including project management capabilities

All Energy Solar

Independent contractor Dec-2012/ Aug-2014

Job description:

●Sales/customer service

●Initial building assessment

●market analysis

Specialty Staffing

Call Center Representative Jan-2005 /May- 2006

Job Description:

●processing customer information

●Outbound call center

Amek- Financial & Construction

Financial Consultant July-2004 / May-2008

Job Description:

●Recruiting clients for the company

●matrix and market analysis

●finacial analysis

U S Bank

Financial Consultant June-8 1998 / June- 1999

Job Description

●Inbound call center

●Responding to loan applications

●Processing student loans

EDUCATION

MINNESOTA STATE MANKATO UNIVERSITY MANKATO/MN

Major: Anthropology

Minor: urban studies/ Geography 01/04

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