TIATA PERINE

**** ******* ****** **

Mobile, Alabama 36606

251-***-****

ads1sz@r.postjobfree.com

Professional Summary

I am a customer service professional with over 10 years experience. My areas of expertise include management and customer service in which I provide fast, friendly, quality service. I have strong leadership and relationship-building skill. I am a goal oriented individual with a pleasant personality and highly ambitious. I am willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

Skills

Self motivated

Team Player

Problem solver

Work History

Team Leader

Chick-fil-A- Mobile, Alabama. 2019-present

Team leaders are responsible for training team members, setting strategy and monitoring progress towards goals

Coach team members

Develop team strengths and improve weaknesses

Identify team goals and evaluate team progress

Resolve conflict

Organize team initiatives

Grill Operator and Salesperson

Waffle House - Mobile, Alabama 02/2016-12/2018

Grilled Meats to customer specifications

Cleaned and maintained kitchen equipment on a regular basis

Prepared an average of 50 orders each shift

Distributed food to team members with efficiency in a high-volume environment

Upheld standards of cleanliness, food handling, and safety

Bussed, cleared, and set tables in quiet and efficient manner

Assisted in cashiering and Point of Sale (POS) system procedures during busy hour

Medical Assistant

Exclusive Residential Service, LLC. - Mobile, Alabama 08/2015-01/2016

Administered prescribed drugs to over 3 patients daily

Reported changes in patient status regarding drug therapy to ensure patient safety and comfort

Took patient vitals signs, height, weight measurements and monitored patient wellbeing

Documented patient information obtained from interviews

Completed all daily living tasks to enhance the quality of life of elderly patients

Transported patient to and from different department

Meat Department Clerk

Walmart- Mobile, Alabama. 02/2015-09/2015

Wrapped, weighed, and filled product efficiency to manage a high-volume of customers

Followed proper safety, handling and cross-contamination procedures

Engaged in suggestive selling while consulting with customers to discuss available meats including different cuts and options

Unload merchandise and stocked display cases with new merchandise throughout day

Operated and sanitized all equipment in safe and proper manner

Shift Manager

McDonald’s - Mobile Alabama. 03/2011-08/2015

Reduced risk by ensuring safety and compliance adherence

Scheduled and assigned daily tasks and activities for crew members

Kept employees operating productively and working to meet business and customer needs

Adhered to company standards and compliance requirements for operations and cleanliness if all areas

Tracked receipts, employee hours and inventory movements

Trained and mentored new employees to maximize team performance

Worked with the management team to implement the proper division of responsibilities

Crew Member

Wendy’s -Mobile Alabama. 06/2009-10/2010

Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation

Maintained an atmosphere of enthusiastic customer service

Handled customer complaints with poise and grace, immediately resolving issues by contacting the manager on duty

Maintained complete knowledge of restaurant menu, including seasonal and daily specials

Education

Murphy - Mobile, Alabama 2006-2010

High school graduate

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