Office Assistant Customer Service
Resume:
Kendra Cross
Austin, TX *****
*************@*****.***
Professional server and assistant with 5+ years of experience in serving, customer service, catering, and personally assisting others. Very experienced in managing departments and fellow associates. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Walgreens Pharmacy Technician
New Orleans, LA
November 2021 to Present
• Assists the pharmacist and other team members with the Pharmacy Department duties such as scheduling making, inventory, work flow, and other tasks
• Fluently use ic3+ to obtain patient and drug information and process prescriptions
• Help with training pharmacy technician trainees in the operation of pharmacy systems and cashiers
• Greet and assist customers
• Resolves customer issues such as insurance and answer questions
• Handle telephone calls
• Process claims, paperwork, and other clerical duties
• Order, check in, and store shipment if pharmacy supplies
• Administer and process rapid and PCR covid tests Catering Coordinator
Chi'Lantro - Austin, TX
August 2021 to Present
• Organize all material for events
• Set up all catered events
• Input orders into computer
• Deliver orders to events
• Assist with all customer needs and ensure they receive everything requested
• Answer phones
• Speak with other businesses to create brand awareness
• Acquire leads
Office Assistant
Camp Romaca - Hinsdale, MA
May 2016 to Present
• Sort and deliver camper and staff mail
• Answering phone
• Assisting owner/director of camp with any needs
• Creating itineraries for large group trips and events
• Creating schedules for campers, staff, and camp directors
• Create and mail holiday cards as well as camper birthday gifts during offseason
• Supervise campers during reading sessions
Lacrosse Coach
Camp Romaca - Hinsdale, MA
June 2021 to September 2021
• Thought lacrosse to small groups of girls ages 7-16 for 5 daily 1 hour periods
• Compose daily schedules for each group or personal session
• Create new drills
• Engage with and look after children
• Assist other coaches with other activities
Bar Manager/Bartender
Berkshire Palate - Williamstown, MA
May 2021 to September 2021
• Setting up and taking inventory of 2 bars
• Serving guests at restaurant or event
• Assisting waitresses with beverage needs
• Serve guests meals and ensure they have a good experience Online Grocery Pickup Department Head
Stop and Shop Supermarket - Pittsfield, MA
December 2016 to August 2021
• Started as a bagger in high school and grew with the company
• Oversaw and managed all of stores online pickups
• Created a team of strong online shoppers
• Prepared and expedited grocery orders
• Delivered orders in a timely fashion
• Managed and coached team of online shoppers
• Ensuring improvement
• Experience in floral department
• Overnight stocking experience
• Front end and desk experience
Chocolatier
Mielke confections - Great Barrington, MA
September 2020 to March 2021
• Dip products in chocolate
• Ensure cleanliness of environment
• Create new designs and products
• Create new recipes
• Oversaw production and assistants
Diatary Aide
Fairview Health Services - Great Barrington, MA
May 2020 to October 2020
• Deliver meals to patients
• Retrieve trays
• Ensure patient have a comfortable stay
• Aide in cleanliness of the kitchen
• Aide in preparation of meals
• Ensure each patients dietary needs are met
• Stock and organize all kitchens in hospital
• Answer phone
Server
The Original Mexican restaurant - San Antonio, TX
June 2019 to October 2019
• Serving customers at high volumes giving the complete experience of the San Antonio riverwalk
• Assisting other servers
• Answering phone
• Ensure customers needs are taken care of and have the best experience
• Use restaurant POS system
Server
Syracuse University Catering - Syracuse, NY
August 2017 to August 2018
• Set up all catered events
• Bartender events with alcohol
• Oversaw production and replenishment of dishes
• Serve appetizer, main course, and desert as well as 7 course meals for prestigious guests of the University
• Took down events and ensured cleanliness of event space Server• Hostess
Dewey's Public House - Dalton, MA
August 2015 to August 2017
• Bus tables and assisted waitresses as well as customers with needs
• Moved up to server/ bartender when of age
• Took care of customers in my designated section
• Upsell items
• Use restaurant POS system
• Ensure customer had a wonderful dining experience
• Serve for any catering events
Education
1 year in Pharmacy Technician
Penn foster
Skills
• Customer service (Less than 1 year)
• event planning (Less than 1 year)
• RECEPTIONIST (Less than 1 year)
• RETAIL SALES (Less than 1 year)
• Server
• Sales
• MS Office
• fast learner
• POS
• Organizational Skills
• Restaurant Server
• Waitress
• Barback
• Hostess
• Bartending
• Mixologist
• Catering
• Typing
• Microsoft Word
• Events Management
• Banquet Experience
• Sports Coaching
• Busser
Certifications and Licenses
TABC
Certified Pharmacy Technician (CPhT)
April 2022 to April 2023
License #: 30195756
CPR/First Aid
May 2022 to April 2024
Certification ID: 00TMAT7
Immunization Certification
Present
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