Csr Call Center
Resume:
Kimberly Jones
Theodore, AL *6582
*********@*****.***
CSR Call Center
Alorica
Assist customers with accounts, account changes, upgrades, troubleshooting regarding cell phone, internet service. Provide professional courteous customer care. Problem solving. Promote services and Promotions.
Left due to poor management.
*Months of May and June, took time off for sick family member* CSR Call Center
Express Personnel 01/202*-**-****
Answer phones, assist customers with questions regarding e insurance claims. ie, home damages due to storms hurricane season issues, general damage covered by insurance policy.
(Looking for better opportunity/temp position)
CSR
Stanton Optical 07/19-06-19
Pre testing on various equipment for eye exams, assist Dr. as needed, set up virtual eye exams in absence of Dr. Perform eye exams when no Dr present or virtual examinations were not available. Strong customer service. Inventory of eyewear
(Poor leadership, left for better position)
Plan/Zoning
Administrative Assistant to Planning and Zoning Director and Assistant Planning and Zoning Director. Assist planning commissioners, prepare documentation for planning commission meetings, take and provide minutes of said meetings. Assist front desk customers, answer phones. Scan, fax, phones, microfiche. Record retention for planning and zoning.
(Early retirement. Seek work in private sector)
Municipal Court
Court Administrator, supervise 3 full time and 1 part time employee, assistant to chief judge and prosecutor of court. Assist attorneys with cases. Oversee Probation Company contracted through our court. Collect and process probation, first offender funds. Collect all funds for paid traffic citations. Strong customer service skills. Accountable for all money collected on a daily basis and performed deposits. Responsible for petty cash. Daily, weekly, monthly and yearly reports. Terminal Agency Coordinator for Municipal Court. Certified in Georgia Crime Information Center. Train all employees in GCIC and assure certifications. Enter all dispositions of court cases in GCIC.
(Requested lateral transfer)
Eagle Staffing Service
Operations Manager
Responsible for day to day operations of staffing service. Supervise 3 direct employees. Client billing, employee payroll, petty cash, drug testing, Transport employees to and from job sites with company van.
Client visits and meetings to ensure quality of staff and promote more staffing needs. cy. Promote inhouse teamwork. Training of all in house employees.
(Owner passed away, company closed)
References available upon request
Contact this candidate