Quality Inspector Service Agent

YOUSSEF NAJEM

PROFILE

I am a hardworking, reliable and

organized, I really enjoy working

with a wide variety of people to

achieve a common goal efficiently

and realistically.

I have an excellent knowledge of

English “speaking and writing” .

I am able to communicate

effectively with different kind of

customers.

CONTACT

Doha, Qatar

33144460

************@*****.***

youssef-najem

LANGUAGES

ARABIC:

ENGLISH:

FRENCH:

HOBBIES

Mountain sports :

Hiking – Climbing – Camping

Music : Guitar player

Participated in several

competitions and parties

Project owner / WE HIKE · Self-employed

Mountain sports events and challenges

Oct 2021 - Present

Procedures for monitoring customer and service

provider files.

Develop and argue an operating budget, a marketing plan management, and an investment program.

Develop and maintain business relationships with customers and suppliers.

Writing programs, offers, and brochures.

GLOVO MAROC

Costumer service agent / Live operations lead

Jul 2018 – Mar 2021

Help Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.

Hutchinson (aircraft parts)

Quality inspector

Aug 2016 – Jul 2018

Visual and dimensional inspection of composite

aeronautical parts.

Monitoring of dimensional control reports.

Management of non-conformities.

2 YEARS DEGREE / Hassane 2 university

English studies

2022

ENGLISH STUDIES / AMERICAN LANGUAGE CENTER

2010 to 2014 (ADVANCED 4 LEVEL)

Professional training / IMV

Quality and production management

2015

EXPERIENCE

EDUCATION

APPLICATION SKILLS

Contact this candidate