Marisol Aiken
Jonesboro Ga, 30238
**********@*******.****.***
Qualifications:
Skilled & reliable Customer Service Representative possessing over 10 years experience in providing consistent client service, and a full range of general office support.
Skills:
Administration: Provides excellent administrative support to peers and senior management. Success in organizing office processes to increase efficiency and improve service. Tracks financial data and accurately processes customer payments. Outstanding communication skills; continuously projects a highly professional image.
Customer Service: Serves as initial point of contact for customers, vendors and partners. Assist customers and visitors regarding company services and products. Efficiently schedule reservations and promptly respond to inquires by phone.
Technical Skills: Familiar with Microsoft Office (Word, Excel, PowerPoint, Access, etc) software. Capable of managing complex, multiline telephone systems and typing 65 or more words per minute with superior accuracy.
Key Strengths: Leadership and Teamwork Skills
Experience: Newrest Atlanta, GA
Dispatcher/Production July 2021
Dispatched company trucks to help cater Delta planes. Coordinated & managed the schedules of truck drivers and ensured products & services were picked up & delivered as scheduled. Received calls for services; dispatched the pickups & deliveries.
Extra Space Storage Atlanta GA
Assistant Manager May 2017
Oversaw and distributed merchandise. Helped assist customers with their storage needs. Ran legal auctions each month; Keyholder; and kept up with property maintenance. Acted as store manager in their absence.
Lifewireless Aiken, SC
Customer Service Representative July 2013
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations ; Focuses sales efforts; Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitors competition on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy, Resolves customer complaints; making recommendations to management
NYK Logistics Savannah, GA
Verifier November 2011 Temp Job
Verify shipments coming to the warehouse. Assisted with moving, loading and unloading materials onto and from trucks utilizing pallet jacks to organize merchandise onto pallets; visually inspected boxes for damage. Matched packing to purchase orders; Verified products using item numbers, descriptions, and quantity; Prepared boxes, skids, and crates with appropriate shipping labels. Audited packages for accuracy; while fostering teamwork.
Education: Columbia College Fort Stewart GA (Online Courses)
BBA 2018
Currently working towards a Bachelor's Degree in Human Services.
References: Furnished Upon Request